Part-Time Customer Service Representative
Apply NowLocation:
Nampa, ID, US
Company:
WaFd Bank provides financial services and has been a leader in the industry for over a century across nine Western states.
Summary:
The applicant will serve as a Customer Service Representative, providing friendly service and performing accurate banking transactions. Candidates need a high school diploma and experience in retail or client relations.
Requirements:
Technology: Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft Outlook
Hard Skills: Basic math skills, 10-key and keyboarding, Proficient in Microsoft Office, Smart phone and digital channel skills
Credentials: high school diploma or approved equivalent
Experience: Previous work in retail, consumer service delivery, or client relations
Job Description:
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
- An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
- To start a professional career with Monday through Friday work hours and weekends off
- A career that provides opportunity for growth; promoting from within is our top priority
- A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
- A smile and great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing; able to talk with clients and build rapport and relationships
- Great attention to detail and providing accurate service
- Technically savvy; able to use multiple computer systems and ability to adapt to change
- Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
- Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
- High school diploma or approved equivalent.
- Basic math skills, 10-key and keyboarding.
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
- Well-developed smart phone and digital channel skills.
- Must be organized and display excellent communication skills and a personable attitude.
Experience:
- Previous work in retail, consumer service delivery, or client relations.
This part time position will be eligible for:
- Generous 7% 401(k) employer matching*
Click the link below for more information regarding our benefits available to eligible full time employees - WaFd Bank Benefits Summary - Click here for more information
