Part Time Client Liaison
Apply NowLocation:
Greenwich, CT, US
Company:
California Closets is the leader in custom-designed organizational solutions and exceptional service since 1978.
Summary:
The Client Liaison will assist clients, respond to inquiries, and manage showroom operations. Applicants need customer service experience and availability on weekends and weekdays.
Requirements:
Experience: Customer Service experience in retail, hospitality, call center, or similar., Experience with CRM software, MS Office, email, and internet
Job Description:
Job Summary:
The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences.
Responsibilities:
- Answer & direct incoming phone calls
- Schedule appointments for clients with our Design Consultants
- Complete COI’s [certificate of insurance] for upcoming installations
- Assist customers in the showroom, providing information about product and services.
- Maintain clean and high-end appearance of interior and exterior of showroom.
- All other duties as assigned.
Requirements:
- Customer Service experience in retail, hospitality, call center, or similar.
- Available to work Saturdays and 2 weekdays.
- Experience with CRM software, MS Office, email, and internet
- Professional appearance
- Reliable
Personal Qualifications:
- Self-motivated and the ability to work independently with minimal supervision.
- Ability to multi-task and deal with a wide variety of people.
- Personable with effective communication skills – both written and verbal, with a wide variety of people.
- Ability to enter data while on the phone with a client.
- Manage time effectively.
- Ability to quickly learn the features and benefits of our products.
- Problem solving skills.
