Nextgen Revenue Cycle Managment Account Manager
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Medical Technology Solutions LLC specializes in revenue cycle management for healthcare providers.
Summary:
The applicant will manage multiple projects and effectively communicate with clients to ensure successful delivery of services. A minimum of two years of revenue cycle management experience is required, with additional experience preferred in specific software and teams.
Requirements:
Experience: A minimum of 2 years RCM experience in a clinic office, Central Billing Office or RCM company with 1 year focused on FQHC billing, reimbursement, workflows., Experience using NextGen Practice Management is a plus, Experience using Cognizant/Trizetto is a plus, Experience working with an offshore team is a plus
Job Description:
· Prioritize work assignments and manage multiple projects together and timely.
· Work effectively as a team member
· Ensure quality standards are achieved and deadlines met
· Communicate effectively with clients and team members
· Follow all department and company policies and procedures.
· Document clear and concise notes within the software to facilitate clear communication with client and team.
· Meet established productivity and quality metrics
· Keep current with payer updates and share knowledge with team and client
· Determine trends while managing AR and develop plans to resolve problems and educate staff and/or providers.
· Identify team workflow, setup, and training needs
· Participate in meetings with US team, offshore team and clients
· Ensure the timely and successful delivery of solutions to meet client needs and objectives
· Follow HIPAA guidelines when handling all patient related information.
General Skills/Abilities:
· Professional demeanor
· Excellent communication skills (oral and written)
· Adept at the use of computers and software
· Ability to learn new software quickly without formal training
· Ability to multi-task and handle competing client demands
· Ability to work independently or as part of a team
Problem Solving Skills
· Identify and resolves problem in a timely manner
· Works well in group problem solving situations
· Uses reason even when dealing with emotional topics
· Ability to deliver client-focused solutions based on customer needs
Project Management Skills
· Coordinate projects
· Communicates changes and progress
Technical Skills
· Assess own strengths and weaknesses
· Pursue training and development opportunities
· Strive to continuously build knowledge and skills
· Shares expertise with others
