Salary Unstated

Multi - Service PA1 (080960)

Full-time Remote 27d ago

Location:

Company:

Capgemini is a global business and technology transformation partner with over 340,000 employees across more than 50 countries.

Summary:

The Multi-Service PA1 role involves providing customer experience through consulting and business analysis, requiring prior call center experience and a reliable internet connection. Candidates should have flexible working capacity and a focused work environment for remote audits.

Requirements:

Experience: Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications

Job Description:

Job Description

Description

About the job you’re considering

Customer experience.(Consulting) - Business Analysis, Requirements, Customer Service Skills, Technical Troubleshooting Skills. Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.

Your role

Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
High speed and reliable Internet connection
Quiet and focused work environment

Your skills and experience

Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min
High speed and reliable Internet connection
Quiet and focused work environment

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Qualifications