Mascot Assistant Level One (Part-Time)

Job Description:

Mascot Assistant - $15.97 per hour

The Mascot Assistant, Level One, supports the successful execution of mascot appearances by coordinating event logistics and setting up and breaking down equipment. This role ensures smooth communication and engagement on behalf of the mascot, enhancing the overall fan experience at games and community events. By maintaining strong relationships and delivering seamless activations, the Mascot Assistant plays a key role in promoting the Wild brand and fostering lasting fan connections.

Responsibilities/Essential Functions

• Prospect and engage new customers to drive sales growth.
  • Identify prospective customers, lead generation and conversion.
  • Contact new potential customers to discuss needs and opportunities.
  • Meet with potential customers, listen to their needs, and create solutions that address their marketing and/or hospitality needs.
  • Emphasize the features of products to highlight how they solve customer problems.
• Build and sustain strong relationships with corporate partners.
  • Maintain and enhance relationships with current corporate partners.
  • Service Corporate Partners with the highest level of Customer Service.
  • Assist in upgrading current corporate partners to gain incremental revenue.
  • Greet, support, and serve current and potential clients daily and at all home games.
  • Maintain contact lists and follow up with customers to continue relationships.
• Develop, present, and track sponsorship and partnership materials.
  • Create and help maintain partnership proposals and recaps.
  • Assist with tracking accurate account elements, sponsorship contracts, billing, fulfillment and contact information, as well as reports pertaining to proposals, contracts, and other account details into Sponsorship Management System.
  • Assist with developing and researching promotional platforms and partnership strategies based on client objectives and goals.
• Leading the Corporate and Premium Sales team, driving revenue through strategic partnership sales, and fostering cross-departmental collaboration to support organizational goals.
  • Lead and manage the corporate sales team to reach and exceed daily, weekly, monthly individual and overall revenue goals through sales of fully integrated corporate partnerships.
  • Direct, motivate, inspire and coach the sales team to achieve individual and team goals.
  • Provide guidance and feedback to individual’s sales methods.
  • Oversee and drive volume of various sales tactics (outbound phone calls, face-to-face appointments, email, etc.) and reporting of sales results for the entire sales department.
  • Lead staff to ensure service level and standards exceed fan expectations.
  • Develop and maintain strong working relationships with all departments to help facilitate annual sales goals.
  • Collaborate with colleagues in many different sectors.
  • Assist, support and coordinate with internal departments regarding all aspects of promoting and managing all other Iowa Wild department responsibilities; including, but not limited to, partnership assets, special projects and planning.
• Perform other duties as assigned.

Position Requirements

Formal Education & Certification:

• Bachelor's degree in Sports Management, Marketing, or equivalent experience.

Knowledge & Experience:

• At least two years of a successful track record of achieving sales and client service goals in a fast-paced environment.
• Detail oriented with excellent written and verbal communication skills.
• Strong computer skills with proficiency and strong working knowledge of Microsoft Excel and PowerPoint.

Personal Attributes:

• Strong organizational, planning and implementation skills.
• Ability to successfully manage and prioritize multiple projects.
• Ability to work well independently within team and service-oriented environments.

Work Conditions:

• Available traditional business hours in addition to evenings, weekends and/or holidays for games or events.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Lifting up to 50 lbs.

ADA/EEO Statement:

Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.

We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.