Manager, Technology

Job Description:

Provide management within responsible technical area through operations and change-the-business. The specific responsible technology area may consist of multiple technology functions within a specific technology focus including at least one of the following: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or PMO-Program/Project Management. Provide a platform for continuous technical improvement and transformation to better meet GTS and business needs.

Provide direction to the team daily

Address and navigate technical issues, anticipating and preventing impending issues

Problem solve beyond the scope of an individual team member to achieve an optimal outcome

Consistently meet commitments within the expected timeframe with minimal direction

Partner with deliverable stakeholders to inform others of technical impediments, updates, and progress in relation to timelines or SLAs

Provide detailed technology functional planning supporting the overlaying strategies of GTS and business direction for technical infrastructure, architecture, application systems, and/or related business processes within the technical functional area, and ensure proper functioning and cohesive implementation

Drive and adopt incremental and step-function change within technical groups and adjacencies

Engage in planning to meet operational, daily, and quarterly goals; plan and execute department-level technical projects

Determine and develop best technical practices, sometimes in relation to business procedures

Identify and mitigate operational and strategic risk

Engage Team and Peers in technical opportunity identification

Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes

Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction

Ensure effective communications are maintained across technical functional areas and externally as necessary; where appropriate, involve senior-level management and employees in plans, and keep up to date on progress towards meeting goals

Monitor expenses to ensure the technical area’s costs are within established levels

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in related field or equivalent experience

Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing the performance of direct reports

Comprehensive knowledge of primary technology area, preferably within a healthcare environment

Ability to regularly exercise discretion and independent judgment in the performance of job duties

Working Conditions

The working environment has generally favorable lighting and temperature is adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $73,500.00 - $131,250.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

About Us

At VSP Vision, we’re all about seeing potential—literally! We believe that everyone deserves access to quality vision care, and we’re on a mission to make that happen. With nearly 70 years in the eye health industry, our team is driven by compassion, care, and a shared mission to help people see every possibility.

When you join our global family of nearly 15,000 teammates, you’re stepping into a world where innovation meets impact. We value collaboration, inclusion, and making sure that everyone feels they belong. Ready to grow your career in an environment that’s as supportive as it is inspiring? Then VSP is the place for you.

Let’s work together to create a clearer, brighter future—one person at a time.

#VisionWithHeart