Manager - Clinical Informatics, IS Clinical Informatics

Job Description:

Job ID: P137348-398

Job Description

This paragraph summarizes the general nature, level and purpose of the job.

The Manager of Clinical Informatics reports directly to the Chief Nursing Informatics Officer (CNIO) and oversees a team of clinical informatics professionals. The Manager ensures that the CNIO can offer strategic direction for Clinical Informatics programs in coordination with IT Executive Leadership, Patient Care Services Executive Team, and Quality and Performance Improvement Leaders, among others. They will lead the team, promoting engagement through regular meetings and ongoing feedback.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

• Process Improvement: Identify business process inefficiencies and propose improvements through system modifications and process redesign. Implement technology-driven process changes that drive operational efficiency and effectiveness.
• Technology Strategy: Define and implement enterprise architecture frameworks, technology standards, and governance processes to support long-term business goals. Communicate effectively across technical and business teams to ensure alignment on system architecture and strategy.
• Project Management: Lead teams that manage small, medium, and large-scale projects. including planning, execution, and evaluation of technology and business process solutions. Ability to act as a project manager for small to medium scale projects.
• Collaboration and Reporting: Act as a liaison between technical and business teams, providing regular reports on system performance, system issues, and overall project progress to senior leadership.
• Leadership: Manage and supervise a diverse team of technical professionals, providing coaching, training, and performance evaluations to ensure high performance and alignment with company goals.

Qualifications

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

*Bachelor’s degree in Computer Science, Information Systems, Business Management, Nursing, or a related field from an accredited institution.
*Experience: 5-7 years of progressively responsible and directly related work experience in IT operations, applications, business processes, or IT projects.
*Licensure/Certification: none.

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Functional knowledge includes clinical and business information systems expertise. It should also include sound understanding of clinical/business workflows and project management methodologies.
• Business expertise in software evaluation and selection as well as budget planning and executive reporting.
• Problem solving skills to review data for trends and identify areas of improvement whether it be for cost savings, improved compliance, or clinician/patient satisfaction.
• Level of responsibility is to manage a team of technical professionals and drive them toward prescribed results while meeting current service level agreements.
• Strong interpersonal skills are required to work with operational management to determine strategic direction, identify pain points, or to suggest technology solutions to improve workflows/results.

Physical Requirements

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.