Lounge Server - MGM Grand Detroit
Apply NowLocation:
Detroit, MI, US
Company:
MGM Resorts International develops and operates unique destination resorts for an unforgettable guest experience.
Summary:
The Lounge Server will enhance guest experiences by serving beverages and managing responsibilities in the lounge. A minimum of six months serving experience and flexibility to work varied shifts are required.
Requirements:
Experience: Six months of experience as a cocktail and/or food server in a similar environment
Job Description:
THE JOB:
As a Lounge Server, you will be responsible for setting the stage for an excellent guest experience by serving guests beverages within the designated lounge outlet. By understanding our guests’ unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their stay with us.
THE STARTING RATE: $13.35 with direct tips
THE DAY-TO-DAY:
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Complete opening side duties fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
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Knowledge of liquor brands, beers and non-alcoholic selections available on the casino floor
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Knowledge of designated glassware and garnishes for each drink
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Communicate order into system through Bartender; ensure transmission is verified
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Knowledge of Hotel services and features as well as local attractions and activities to respond to guest inquiries
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Resolve guest complaints within scope of authority; otherwise refers the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
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Successful completion of Restaurant Training Program and testing is required
THE IDEAL CANDIDATE:
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Six months of experience as a cocktail and/or food server in a similar environment
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Be able to work varied shifts to include weekends and holidays
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally
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Health & Income Protection Benefits (For eligible employees)
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Various programs and networking opportunities to help you get promoted
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Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
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Free meals in our employee dining room
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Free access to our employee fitness center
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Free parking while on shift