Loan Officer Assistant
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Full-time
Remote
44d ago
Location:
US
Company:
Fairway Independent Mortgage Corporation is committed to delivering exceptional service and fostering a culture of growth and collaboration.
Summary:
The Loan Officer Assistant supports loan officers by gathering documentation and ensuring accuracy in loan files. Applicants should have over five years of mortgage-related experience and proficiency with Encompass360.
Requirements:
Hard Skills: Organizational skills, Customer service expertise, Attention to detail
Experience: 5+ years of mortgage lending or related experience, Proven experience in retail loan origination
Job Description:
Support Our Loan Officers & Drive Customer Success!
Loan Support Powerhouse:
- Gather vital documents and information from borrowers.
- Ensure loan files are complete and accurate.
- Chase down missing pieces and resolve any issues.
- Guide loans through the process: open escrow, coordinate inspections, and secure necessary insurance.
- Pre-qualify borrowers using advanced technology.
- Collaborate with our team to ensure smooth and timely closings.
- Exceptional Customer Service
- Answer borrower questions and guide them through the process.
- Maintain open communication with borrowers, real estate agents, and title companies.
- Schedule and coordinate successful loan closings.
Administrative Expertise:
- Maintain key databases.
- Assist with marketing efforts.
- Stay ahead of industry trends and product knowledge.
- Handle day-to-day administrative tasks efficiently.
- Contribute to special projects as needed.
This role is ideal for:
- Highly organized and detail-oriented individuals.
- Excellent communicators with strong customer service skills.
- Team players who thrive in a fast-paced environment.
- Those with a passion for the mortgage industry.
Experience:
- 5+ years of mortgage lending or related experience.
- Proven experience in retail loan origination.
- Proficiency in Encompass360 is a must.
- Knowledge & Skills:
- Deep understanding of mortgage lending processes and regulations.
- Expertise in various loan programs (Conventional, FHA, USDA, VA, USDA, Bond and DPA’s).
- Strong knowledge of mortgage-related terminology and procedures.
- Attention to detail required
Join our winning team!
