Library Page - Temp
Apply NowLocation:
Boise, ID, US
Company:
City of Boise provides a range of services to enhance community living and manage local government operations.
Summary:
The applicant will sort, shelve, and maintain library materials while providing customer service to patrons. A high school diploma or equivalent experience is required.
Requirements:
Credentials: High school diploma or GED
Experience: 6 or more months of experience performing customer service to people of all ages and backgrounds, Shelving duties in a public library or similar setting
Job Description:
Library Page - Temp
Join us at the Library! Bown Crossing branch as a temporary Library Page!
A Library Page sorts, shelves, and maintains library materials to ensure they are available to library patrons. Provides excellent customer service and supports other library staff in performing basic tasks such as retrieval of materials, maintaining displays, keeping floor areas tidy, and participating in library programs. This position works under direct supervision.
Essential Functions
Performs routine tasks and refers complex issues to higher-level staff. Sorts and shelves library materials using the Dewey Decimal Classification system. Maintains proper order of materials through frequent shelf reading and straightening. Shifts books and other materials to avoid overcrowding of shelves. Notifies appropriate staff of damaged items and any other cataloguing issues. Retrieves and processes returned library materials from the book drop. Checks materials for completeness and damage, returns them to circulation, or forwards them to the appropriate personnel for resolution as necessary. Provides information, directions, or referrals to assist patrons. Guides patrons on access to the online catalog and self-checkout. Collects holds placed by patrons for pick-up or to be dispatched to other library locations. Refers patrons to appropriate staff for in-depth questions or reader’s advisory services. Performs proper library opening and closing procedures. Performs cleanup of library materials and public areas. Assists with the maintenance of library displays and ensuring all book displays are filled. Assists and participates in library programs and ensures safety precautions are maintained in the youth service areas. Reviews and analyzes library guidelines and procedures and completes mandatory development training and attends staff meetings. Performs other duties as assigned.
Requirements
Required Knowledge, Experience, And Training
- High school diploma or GED or an equivalent combination of education and experience.
Knowledge of:
- Basic computer functions and use of mouse and keyboard; and
- Library rules, policies, regulations, and procedures.
Ability to:
- Compare numbers and names quickly and accurately;
- Learn the Dewey Decimal Classification;
- Provide good customer service;
- Follow verbal and written instructions;
- Relate to patrons with disabilities and children at their developmental level;
- Make independent judgments and suggestions on library efficiency;
- Use specific library software;
- Understand and comply with library rules, policies, regulations, and procedures;
- Communicate effectively in the English language at a level necessary for efficient job performance;
- Perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation.
Preferred Knowledge, Experience, And Training
- 6 or more months of experience performing customer service to people of all ages and backgrounds, and
- Shelving duties in a public library or similar setting.
Knowledge of:
- Adult and children’s literature;
- Library-specific software.
Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is always lifting/carrying up to 10 pounds, frequently lifting/carrying up to 20 pounds, and occasionally lifting/carrying up to 35 pounds. Also, the employee is always pushing/pulling up to 20 pounds, occasionally pushing/pulling up to 35 pounds, and rarely pushing/pulling up to 50 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear, and touch. Work in this position also includes close vision, distance vision, peripheral vision, and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, and grasp. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions, outdoor weather conditions, extreme temperatures, areas of dust, odors, mist, and gases, or other airborne matter. Work includes protected exposure to infectious bacteria and chemicals.
This position works: some weekends and will empty the book drop on holiday closures.