Lead Server
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Location:
Virginia Beach, VA, US
Company:
Arcis Golf
Summary:
A lead server oversees service operations, trains staff, and ensures customer satisfaction in a hospitality setting. Applicants should possess strong leadership skills and effective communication abilities.
Requirements:
Hard Skills: Customer interaction, Order management, Multitasking
Job Description:
Club Location:
Broad Bay Country Club - Virginia Beach, VA
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
A lead server is responsible for overseeing service operations, training staff, and ensuring customer satisfaction in a restaurant or hospitality setting.
Key Responsibilities
Customer Interaction: They are often the first point of contact for guests, responsible for greeting and seating customers, taking orders, and ensuring that all needs are met throughout their dining experience. Order Management: Lead servers oversee the order process, ensuring that food and beverages are served accurately and promptly. They must communicate effectively with kitchen and bar staff to maintain service flow.
- Communication: Effective communication is crucial for interacting with both staff and customers.
- Leadership: Strong leadership skills are necessary to motivate and guide the serving team.
- Attention to Detail: Ensuring that all aspects of service are executed flawlessly requires a keen eye for detail.
- Multitasking: The ability to manage multiple tasks efficiently in a fast-paced environment is essential.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.