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$21.00–$21.50/hr

Lead, Last Mile Operations

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Full-time Remote 3d ago

Location:

Remote, NC, US

Company:

RXO is a leading provider of transportation solutions, revolutionizing the industry with a focus on technology and efficient logistics.

Summary:

In this role, you will lead a team to coordinate home delivery services and oversee daily operations. Applicants need substantial experience in operations and familiarity with Microsoft Office.

Requirements:

Experience: 4 years of experience in operations, 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation, Experience with Microsoft Office

Job Description:

Compensation range for this role is : $21.00 - $21.50.

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 

What your day-to-day will look like: 

  • Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily  

  • Leverage operational metrics to identify improvement areas and create actionable plans to improve the business  

  • Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity  

  • Foster positive working relationships with warehouse team, contract carriers, driver helpers 

  • Manage the dispatch of contract carriers and resolve issues throughout the day   

  • Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies   

  • Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations    

What you’ll need to excel: 

At a minimum, you’ll need: 

  • 4 years of experience in operations  

  • Experience with Microsoft Office    

It’d be great if you also have: 

  • 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation  

  • Excellent verbal and written communication skills   

  • Strong interpersonal and leadership skills  

This job requires the ability to:  

  • Lift up to 50 lbs.   

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. 

Does this sound like you? Check out what else RXO has to offer.