Investigator – High Net Worth Due Diligence

Job Description:

The Global Investigative & Forensic Services team is responsible, in part, for providing objective research on high-net worth individuals and affiliated entities. The Investigator – High Net Worth Due Diligence position independently plans and executes enhanced due diligence investigations to support internal Manulife international high net worth (HNW) business. Conduct high-quality analytical research using open source and proprietary databases to identify information including corporate and individual subject affiliations, adverse news, sanctions, regulatory enforcement actions, and legal matters. Analyze and make judgments concerning information identified in research and author reports that include relevant findings.

Individual Responsibilities

• Conduct enhanced due diligence investigations of subject companies and individuals globally with the highest degree of professionalism, confidentiality, and quality. Analyze complex findings and summarize into objective written reports.
• Verify sources of wealth and determine beneficial owners, directors, and shareholders of affiliated entities.
• Utilize various research methods and tools to identify and review media, as well as court and regulatory records, and report on significant items.
• Manage and prioritize case load in accordance with department and requester needs. Regularly communicate relevant items and investigation status to requesters and department management.
• Maintain knowledge of current due diligence techniques, internal Company databases, Internet sources, external proprietary database resources, compliance issues, anti-money laundering regulations, and other applicable laws and regulations related to financial crime.
• Communicate with requesters and global team members on complex matters and trends.
• Collaborate with team members to ensure consistency and quality in investigations, as well as identify and implement process improvements.
• Work closely with internal Manulife departments, such as Legal, Compliance, and Privacy, to ensure investigations comply with company policies and procedures

Job Requirements

• Minimum 3 years of analytical or investigative experience, preferably within the areas of financial crime, AML/KYC, international affairs, research, or compliance.
• Designations / certifications in relevant subject matter, such as CFE or CAMS, or willingness to obtain certification(s).

Skills / Knowledge

• Proven experience gathering and analyzing considerable volumes of data from multiple sources and effectively summarizing information into concise, objective reports.
• Advanced research, analytical, and report writing skills.
• Negotiating, influencing, and relationship building skills.
• In depth experience with a variety of public records databases and Internet resources, as well as external proprietary sources such as Lexis, Dow Jones / Factiva, World-Check, Sayari, and sanctions watch lists.
• In-depth business acumen and understanding of international fraud/risk regulatory climate, anti-bribery/anti-corruption regulations, and legal and court systems.
• Ability to understand global business and geopolitical environment and summarize contextual background relevant to a subject.
• Ability to work independently, manage multiple projects, judge priorities, and meet deadlines in a highly dynamic environment.
• Highly proficient computer skills (Microsoft Office and external databases).
• Excellent communication skills and strong attention to detail.
• Strong people / interpersonal and leadership skills. Ability to interact with roles from different areas and at all levels across the organization.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.