Insurance Verification & Referral Associate
Apply NowLocation:
Westfield, MA, US
Company:
New England Dermatology PC has over 70 years of experience providing dermatology care to the greater Springfield community.
Summary:
The Insurance Verification & Referral Associate verifies patient insurance coverage, confirms referrals and ensures proper documentation for billing. Candidates need 1-3 years of medical office experience and proficiency in electronic health records.
Requirements:
Technology: Microsoft Office
Hard Skills: medical billing, insurance verification, customer service, referrals
Credentials: high-school diploma or GED
Experience: 1-3 years medical office experience, including customer service, insurance and referrals
Job Description:
New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for an experienced Insurance Verification & Referral Associate with conscientious work ethics & dedication to the team to join our busy specialty practice.
The insurance verification and referral associate is responsible for verifying patient insurance coverage, identifying any patient cost-sharing or expenses, confirming required referrals and ensuring other required documentation is in place prior to patient encounters to ensure a clean billing process. Collects patient balances as needed. This position provides superior customer service to callers with insurance verification and referral questions and concerns.
Professional, courteous, patient, team player that works well independently and as part of a team. Heavy patient interaction over the phone. Proficiency with electronic health record and Microsoft Office software programs. Accuracy, organization, attention to detail, good judgment, analytical skills & follow-through, tact, diplomacy, persistence and persuasion required.
Job Type: Part-time
Flexible schedule 24 hours per week Monday - Friday 7:30a-4p (1/2 hour non-paid lunch based on schedule)
- Day shift
- No weekends
Work setting
· In person
· The regular work location will be the Westfield office; willingness to travel to other offices as needed.
This position reports to the Billing Manager.
Pay
The hiring range is $20.21-$24.26 per hour based on experience and education.
Benefits
· Employee assistance program
· Free parking
· Paid time off
· Referral program
· 401(k)
