Insurance Compliance & Quality Assurance Associate (Work from Home)

Job Description:

AAA Club Alliance is seeking an Insurance Compliance and Quality Assurance Associate (entry level) to join our team! This position will assist the Compliance and Quality Assurance team in evaluating insurance applications and daily transactions for Club and Carrier defined compliance standards. Assigns leads from all distribution channels. Sells Club Memberships. Processes non-download carrier new business policies, renewals and amended declarations pages for all lines of business. This is a great opportunity for those who are interested in a career in the insurance industry.

**This is a work from home position but candidates must live within our footprint**

What we can offer you:

• The starting base compensation for this position is $12.83 to $29.99 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

• Paid Time Off (almost 4 weeks within the first year)

• 8 Paid Holidays

• 401(k) plan with employer match up to 7%

• Medical, Dental, Vision and Prescription coverage

• FREE AAA membership (inclusive of product & service discounts)

• FREE Life Insurance

• An in-house training program - The Insurance Learning Academy

• Tuition reimbursement and Professional Designation Programs

What we need from you:

• High school diploma or equivalent.

• 2 years of customer service experience in the Insurance industry.

• Active Property & Casualty license preferred.

What you will be doing:

• Assist with review and processing of Non-download new, renewal and endorsed business applications in order to meet Agency and Carrier defined guidelines.

• Process incoming mail and lead distribution from various channels and systems.

• Update and process pre-month-end new business EPIC coding and maintenance.

• Process daily download files in suspense.

• Performs general clerical duties including typing, correspondence and data entry within the Agency, Club and Carrier systems.

• Protect and maintain account files and department records in accordance with the Agency and Carrier regulatory compliance requirements.

• Complete monthly reports from Agency Accounting.

• Receives incoming calls concerning club products and member services.

• Sells Club Memberships, as warranted.

• Perform special assignments throughout the department, as warranted.

• Review various data elements as required to maintain integrity of the system.

• Complete related tasks in support of the department as directed.

• Other duties as assigned.

#LI-Remote

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: 

Admin - Clerical

A Note to Applicants:

Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

About Us

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference?

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Referrals

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process!

Benefits

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.

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