Inside Sales Advisor

Job Description:

About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of high school, college and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram. 

Summary of Position: Join our elite team of Inside Sales Advisor tasked with engaging qualified prospects and students through dynamic phone and email interactions. We're seeking candidates with a knack for fast learning and persuasive communication to cater to our ambitious client base. This full-time inside sales position for Princeton Review test preparation, academic prep, and admissions services offers a thrilling opportunity to drive sales and make an impact.   

Major Responsibilities: 

1. Earn the business of students and families via sales consultations about standardized test preparation, admissions counseling, and academic support offered by The Princeton Review. 
2. Be the Expert: Use the consultative sales process to determine needs, offer recommendations, address objections, and ultimately assist students and families in the purchase process. 
3. Build long-term rapport and credibility with students and families so you can offer our varied services throughout their educational journey. 
4. Embody and convey the mission of The Princeton Review brand to our customers. 
5. Support other initiatives and assist in the delivery of excellent enrolled student service. 
6. Track activity in a complete and timely manner using various systems, including salesforce.com. 
7. Achieve and aim to exceed monthly individual and team revenue targets. 
8. Work with leads and managers to improve and maintain critical sales metrics. 
9. Work collaboratively with the sales team to maintain a competitive, positive, and motivational work culture. 
10. Other duties as assigned.  

Education, Background, Experience & Qualifications:  

1. Bachelor's Degree or equivalent work experience. 
2. At least one year of professional experience in direct-to-consumer sales.  Prior experience can be from any industry. 
3. Friendly and enthusiastic personality with the ability to quickly develop trust, rapport, and strong relationships. 
4. Willingness to learn and adapt quickly with the drive to perform up to set standards and exceed expectations. 
5. A highly competitive nature with demonstrated success exceeding sales goals. 
6. Outstanding telephone and written communication skills with expertise in effective listening, communication, probing, and problem resolution. 
7. Above-average organizational skills: should be able to balance a large sales pipeline, phone queue coverage, outbound calls, follow-up tasks, and weekly team meetings.  
8. Above-average computer skills. Experience with salesforce.com a plus 
9. No qualms starting conversations with people you do not know 
10. Ability to manage your own time and work remotely from your manager, teammates, and clients 
11. An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team 
12. Experience in test preparation, academic support, or admissions a plus 
13. Able to work an 8-hour shift between 9am-10pm Eastern and some weekend days. 

Compensation: $15.00 - $19.00 per hour plus uncapped commission.  Achieving revenue goals can earn advisors up to $51,000 in commissions,  and a tiered commission structure creates further incentive to exceed sales targets for higher earning potential.  Commissions are paid monthly.  Advisors are overtime eligible, and overtime may be offered based on the needs of the business. 

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming. 

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.

This role is expected to be filled within 30 days.

Pursuant to, and consistent with, any applicable state or local laws, such as the Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, New York City Fair Chance Act, Philadelphia’s Fair Chance Hiring Law, and San Francisco Fair Chance Ordinance, [The Princeton Review or Tutor.com as appropriate] will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.