Impound Coordinator - US Remote

Job Description:

We are searching for an Impound Coordinator to work assignments within our fast-paced environment. The qualified individual will be involved in bailing out collateral nationally. The successful recovery of assets will be completed by utilizing our proprietary systems and having discussions directly with the impound lots, agents, and clients. The Impound Coordinator will be responsible for maintaining customer service, updating designated accounts, as well as communicating with our clients throughout the lifecycle of each account. The responsibilities of this position are performed 100% via computer- it does not require field work or travel.

This position is a remote position and candidates can be located anywhere in the US. Due to the working schedule, it is preferred that candidates reside in the Central Time Zone. It is also preferred that candidates have previously worked in a remote environment before.

Preferred Qualifications

• The ideal candidate for this position must be persistent and professional

• The ability to provide a high level of customer service

• Strong organization skills, detail oriented and thrive under high priority situations

• Strong and professional phone skills with ability to give clear and concise direction

• Working knowledge of websites and protocol involving Impounds and state requirements

• Strong multi-tasking and organization skills

• Collections, asset recovery, skip tracing, credit experience would be beneficial

• Experience with collateral repossession

• Ability to work independently as well as within a team

• Experience using Google Suite and proficiency working with computers