Implementation Specialist
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US
Company:
Wellspring seeks to impact client business processes through innovative technology solutions.
Summary:
The Implementation Specialist will support software implementations by configuring systems and managing client data transitions. The position requires Salesforce expertise and relevant experience in software project management.
Requirements:
Hard Skills: Salesforce configurations, salesforce customization, data migration processes
Credentials: Salesforce Administrator certification preferred, Bachelor’s Degree or higher preferred
Experience: 2-4 years of experience as a solution consultant, data analyst, software project manager, or leading enterprise software implementations
Job Description:
Implementation Specialist
About Wellspring
Wellspring seeks a diligent and client focused professional to join our team as an Implementation Specialist for supporting our client implementation process. Your main responsibility will be to configuration of our software system and transitioning of client data during our enterprise software implementations. You will also collaborate with clients, business development and project managers during each phase from project planning to execution to system delivery. This position is ideal for people who want to provide solutions to client business process that will impact the world through innovation.
About the role
As an Implementation Specialist, you will support senior project managers in executing successful implementations of our technology transfer software. This role demands extensive Salesforce expertise, with the ability to manage configurations, workflows, and integrations to meet client needs. This role also requires strong organizational skills, technical proficiency, and attention to detail. You will assist in data migration, troubleshooting, and configuring to meet client needs.
What you'll do
- Perform advanced Salesforce configurations, including workflows, automation, custom fields, permissions and data importing.
- Manage data migration processes and ensure data integrity.
- Collaborate with clients and internal teams to gather requirements and translate them into solutions.
- Troubleshoot software configuration and data reconciliation-related issues.
- Assist with project management tasks, including timelines, deliverables, and stakeholder communication.
- Provide training and documentation to clients on software functionality.
Qualifications
- Salesforce experience, including configurations, customization, and training (certifications like Salesforce Administrator preferred).
- Strong understanding of Salesforce architecture and ecosystem.
- Excellent problem-solving and communication skills.
- 2-4 years of experience as a solution consultant, data analyst, software project manager, or leading enterprise software implementations.
- Ability to collaborate effectively with cross-functional teams.
- Excellent communication and problem-solving skills.
- Beginner to intermediate Excel knowledge.
- Industry experience in B2B software.
- Bachelor’s Degree or higher preferred.
