Hotel Maintenance Technician

Job Description:

LodgeWorks is actively hiring for a Maintenance Technician

Who we are

LodgeWorks is a privately held hotel development and management company. While our name isn’t on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.

We’re thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it’s because we’re grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it’s because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.

Job overview

As part of the Maintenance team, this position performs all necessary repairs and preventive maintenance as directed by the Chief Engineer/Engineering Supervisor to maintain a safe, attractive and efficiently operated hotel. The Maintenance Technician is also responsible for performing other duties as assigned.

Your day-to-day

• Perform basic repair and maintenance of facilities, guest rooms and public spaces.
• Maintain building by performing basic repairs, carpentry, shoveling, clean-up work, snow and ice removal, plumbing, electrical, painting and any other related maintenance activities as needed.
• Inspect and maintain machinery and equipment for conformance with operations and safety standards.
• Maintain cleanliness and organization of work and storage areas.
• Ensure security of any assigned keys.
• Assist with Lost Prevention as needed to ensure the safety and security of guests and associates.
• Assist with preventive maintenance and complete work orders in a timely manner.
• Respond in a courteous manner to all guest questions, complaints and/ or requests to ensure outstanding guest satisfaction.
• Assist in checking and making routine repairs and assist on major repairs on all hotel equipment.
• Service the hotel’s pool, including adjusting chemicals and cleaning filters; complete maintenance requests forms and record logs.
• Maintain the building’s exterior and curb appeal.
• Assist with setting up, tearing down and cleaning up banquet and meeting rooms as assigned.
• Respond to all emergency situations and notify the appropriate authorities and managers.
• Be able to use two-way radios, telephones, general office equipment and various types of maintenance equipment.
• Follow all company and safety and security policies and procedures to ensure a safe and hazard-free work environment.
• Ensure the security of inventory, such as tools, supplies, equipment, furniture and televisions.
• Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift.
• Make regular rounds of the building to ensure proper operation of equipment, while also looking for any safety and security items and report them immediately.
• Understand and practice all tasks and procedures in accordance with OSHA and company standards.
• Assist in any other task or duties as requested by management.

Who you are

• A team player with a heart for hospitality.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• An excellent communicator.
• Naturally curious and value listening to solve problems.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 60 pounds of force occasionally.
• Capable of standing for an entire shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: Practiced, with six months' related experience in hospitality or a service industry.
• A must: Eager to be part of a great work culture and team.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits 
• 401(k) plans with matching contributions 
• Paid holidays 
• Short-term and long-term disability (company sponsored) 
• Referral bonuses 
• Flexible spending accounts 

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.