Host - Michael Jordan's Steak House
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Location:
Uncasville, CT, US
Summary:
The Host will greet and assist guests, manage reservations, process payments, and maintain dining area standards. Applicants should be at least 18 years old, have a high school diploma, and possess 1-2 years of relevant experience.
Requirements:
Hard Skills: customer service, payment processing, table management
Credentials: high-school
Experience: 1-2 years of experience
Job Description:
Description
About Us
Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar & Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.
Host Responsibilities
- Greet guests upon arrival, according to restaurant standards.
- Answer telephone communications and take reservations.
- Maintain accurate waiting list as needed, and alert guests when their table is available.
- Receive payments and process transactions according to established policies and procedures.
- Complete all opening/closing paperwork, perform side-work.
- This role may process take-out orders; practice selling-up techniques.
- May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
- Ensure that wait staff stations are clean and maintained throughout shift.
- Ensure that all menus are checked and cleaned; inform manager if more menus are needed.
- Conduct cleaning and or reorganization projects as necessary.
- You may also be asked to handle guest complaints/special requests and assist with other duties as assigned.
The preceding reflects management’s definition of essential functions for the Host position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.
Host Benefits
- Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
- Paid Sick Leave
- Premium holiday pay
- Dining Discount and Family Meal
- Medical, Dental and Vision insurances (must average 30 hrs/week)
- Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
- Naturalization Exam Reimbursement
- Referral Program Bonus
- Pre-tax Commuter Benefits
Requirements
- At least 18 years of age.
- High school education or equivalent.
- 1-2 years of experience.
- Basic computer skills.
- Able to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
- Ability to lift and carry objects weighing up to 20 pounds on a regular basis.
- Frequent long periods of standing and walking are expected during the workday.
- Ability to reach for objects and stoop or bend as needed to perform job duties.
- This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions.
