Hospice Triage Registered Nurse / Remote

Job Description:

Halcyon Home is seeking a dedicated and compassionate Hospice Triage Registered Nurse (RN) to provide remote triage and clinical support to hospice patients and families. We offer competitive pay and wonderful team support.

Are you a Registered Nurse with a heart for seniors and a passion for making a real difference in the lives of the patients you serve?

Are you a charismatic communicator who has the gift of reading people?

Do you love engaging with people and take pride in getting everyone taken care of?

Are you a dedicated RN with home health experience (or experience in a related field and a desire to learn about home healthcare)?

Are you a team player who thrives in a supportive environment?

If your answer is yes, come join our team and make every day meaningful!

About Us:

Halcyon Home is a fast-growing, central Texas-owned home health, hospice, and home care company. We emphasize hospitality and compassion to encourage positive patient outcomes for our refined, aging clients. We were voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide. We are also one of the Great Places to Work! Come join our team!

Check out the Great Place to Work link! https://www.greatplacetowork.com/certified-company/7044353

This role is essential in delivering compassionate end-of-life care, coordinating care plans, and assisting in urgent situations. The Hospice Triage RN will assess patients’ needs, prioritize care, and offer clinical guidance over the phone. This position also supports Home Health and Home Care, and requires an RN with excellent communication skills, critical thinking abilities, and a deep understanding of hospice principles.

Responsibilities:

• Conduct thorough triage assessments of patient symptoms, needs, and care requirements via telephone.
• Provide symptom management guidance, support, and education to patients, families, and caregivers.
• Coordinate with on-call hospice team members, including nurses, physicians, and other healthcare professionals, to facilitate timely care.
• Ensure appropriate follow-up care and documentation, keeping detailed and accurate records in the patient care system.
• Offer emotional support and resources to patients and families, guiding them through the end-of-life care process.
• Evaluate the urgency of care needs and escalate cases when appropriate.
• Communicate effectively with interdisciplinary teams to address patient needs and update care plans.