Golf Shop Assistant

Job Description:

The Monster Golf Club and Troon Golf are excited to announce the exceptional job opportunity for Golf Shop Assistant. The purpose of the position and facility as a whole will be creating memorable guest experiences with unparalleled service that build lasting connections.

Pay Rate $19 an hour

The Golf Shop Assistant will assist with the day-to-day operation of the pro shop. This includes the following but is not limited to maintaining the pro shop appearance, assisting with physical inventory, and accurately checking customers in/out. Because of the emphasis placed on customer service and merchandising; a friendly attitude and exceptional people skills will be a priority for the position. Monster Golf Club is attached to Resorts World Catskills and will be open from April through October. This opportunity is part-time and seasonal

• Essential Job Duties and Responsibilities:
• Create a welcoming customer service-oriented atmosphere that promotes the Monster Golf
• Club as well as exceeding the needs of guests.
• Provide the highest level of customer service with a positive attitude
• Maintaining a clean and professional retail shop which includes arranging visual displays and
  mannequins
• Assist with receiving of retail goods in accordance with Troon retail policies and procedures
• Ensure that the golf shop counter and storage areas are kept clean and neat to maximize
  efficiency.
• Responsible for re-stocking traffic and gift items as well as other stock items.
• Assist with developing and implementing promotional plans for the golf shop.
• Incorporate safe and efficient practices in job performance while upholding Troon hospitality
  standards
• Communicate with other departments to ensure a seamless check-in process
• Performing opening/ closing duties in accordance with Monster GC policies and procedures.
• Assist with coordinating the clubs shuttle service
• Regular and reliable attendance.
• Performs other duties as required.

Requirements and other Qualifications

• Exceptional customer service record with experience in retail preferred.
• Must be well organized and be able to work under pressure
• Excellent Verbal and Written communication
• Basic knowledge of golf preferred but not required

Compensation and Benefits

• Uniform Allowance
• Flexible hours
• Retail Discounts
• Playing Privileges