Game Day Staff Assistant, Knights Hospitality

Job Description:

Under the oversight of the Director of Knights Hospitality, the Knights Hospitality staff assistant will support game day operations and other affiliated special events. Multiple individuals will be selected for the team as appropriate. Selected candidates are expected to be actively engaged in all home football games (game times TBD).

2025 Football Schedule (Home):

• UCF vs Jacksonville State: Thursday, August 28, 2025
• UCF vs North Carolina A&T: Saturday, September 6, 2025 | Family Weekend
• UCF vs North Carolina: Saturday, September 20, 2025
• UCF vs Kansas: Saturday, October 4, 2025
• UCF vs West Virginia: Saturday, October 18, 2025 | Homecoming
• UCF vs Houston: Friday, November 7, 2025 | Space Game
• UCF vs Oklahoma State: Saturday, November 22, 2025 | Senior Knight

Knights Hospitality staff who show exemplary effort during football season will be offered the opportunity to work UCF men’s basketball and baseball games, as well as additional affiliate events, as appropriate. Past opportunities have included supporting high-profile events such as the NFL Pro Bowl Skills Challenge, Cure Bowl and Hula Bowl.

Responsibilities include, but are not limited to:

• Provide customer service and logistical support in the premium seating sections on football gamedays at FBC Mortgage Stadium, men’s basketball gamedays at Addition Financial Arena, and baseball gamedays John Euliano Park
• Act as liaison between guests, catering staff, maintenance staff, custodial staff, and Athletics personnel.
• Individual tasks may vary, but service will be a mix of event host, customer service, donor relations, greeting/ushering, wristbanding, maintaining integrity of premium area, etc.

Minimum Qualifications:

• Must be at least 18 years old
• Professional resume required

Preferred Qualifications:

• Demonstrated excellent oral and written communication, customer service and problem-solving skills
• Strong attention to detail
• Ability to function in fast-paced environment while handling multiple tasks

Due to the nature/scope of Athletics and Athletics events, position may require work during evenings, weekends, and holidays, as well as the ability to stand / walk for extended periods of time.

As a staff member of UCF Athletics, the selected candidate will be a person of integrity and character who shares a commitment for knowing and complying with NCAA, Conference, and institutional rules as they apply to the UCF Athletics program.

Salary:

Negotiable

Please note that UCF Athletics operates as a Direct Support Organization (DSO) of the University of Central Florida, with different payroll and benefits than university employees. If interested in positions with the university, please click Here to visit their website.

UCF Athletics values our employees and working for us has its perks, including:

• Benefit packages: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, Flexible Spending & Health Savings Accounts, and Employee Assistance Program
• Wellness initiatives: UCF Athletics is recognized by Cigna Healthcare with the silver level Healthy Workforce Designation for our commitment to employee well-being and vitality through our benefits offerings, wellness platform and programming
• Paid time off for applicable positions, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Tickets to UCF sporting events
• Education assistance

To learn more about UCF and the Knights, visit our websites at ucf.edu and ucfknights.com.