Front Desk
Apply NowLocation:
Marlton, NJ, US
Company:
Advocare LLC is a healthcare provider focused on delivering quality patient care and customer service.
Summary:
The Front Desk Receptionist will manage front-office communications, greet patients, and support scheduling functions. Candidates should have a high school diploma, and experience in a front desk or medical office is preferred.
Requirements:
Credentials: High School Diploma or equivalent
Experience: Front desk or medical office experience preferred
Job Description:
We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.
Front Desk Receptionist Responsibilities:
- Answer incoming calls on a multi-line telephone system with professionalism and efficiency
- Schedule and confirm patient appointments
- Transfer calls and take accurate messages according to office procedures
- Greet patients and visitors and notify the appropriate team member of their arrival
- Collect and post co-pays and communicate outstanding balances
- Check patients out and follow proper check-out protocols
- Type correspondence and office memos as directed
Front Desk Receptionist Required Skills and Abilities:
- Excellent customer service and communication skills
- Ability to maintain professionalism, confidentiality, and diplomacy
- Strong interpersonal skills with the ability to work with diverse individuals
- Detail-oriented with strong follow-up and multitasking capabilities
Part-time Benefits:
- Vision
- Flexible Spending Accounts
- MetLife Auto/Vehicle & Home Insurance Discounts