Founding Solutions Engineer (US)

Job Description:

✨ About us ✨

Photoroom was launched in 2020 after being accepted into Y Combinator and has become the world's most popular AI photo editor over the past four years. Our mission is clear: to create the best visuals for your commerce.

Photoroom puts the power of great images into more people's hands through our powerful and innovative features, from our best-in-the-world background remover to our generative AI model and tools: AI Images, AI Backgrounds and Shadows, AI Expand, and many more.

Processing over 5 billion images a year and downloaded over 200 million times, Photoroom is now the world's #1 AI photo-editing app, available across mobile, web, and via an API in over 180 countries.

We are at an exciting stage of our journey. Having successfully raised our Series B, we aim at sustaining 80% YoY growth.

Photoroom is a profitable, remote-friendly company headquartered in Paris with a global team of over 80 world-class deep learning, product, and marketing experts with backgrounds at the world's best companies. We are a diverse team of entrepreneurs building for entrepreneurs.

💰 $150-190k + Stock-Options/BSPCE

🇪🇺 We are flexible, but you must be within 1.5 hours of travel time from NYC for bi-monthly in-person gatherings.

✈️ You will need to come to Paris (fully paid by Photoroom) every quarter or come more often if you like.

💻 Technology - MacBook Pro, monitor, keyboard, etc.

🏖️ Socials - Biannual company retreats, weekly Happy Hour & Game Time

🇬🇧 Photoroom is an international team, and we work in English. We offer language lessons for those who need them (English & French).

✨ About the role ✨

• You will partner with the Sales team to lead technical discovery, run demos, and build proofs of concept that showcase the value of our platform.

• You will act as a trusted technical advisor to prospective and existing enterprise customers.

• You will design and propose tailored integration solutions based on each customer’s tech stack, goals, and product roadmap.

• You will own the technical implementation experience—from onboarding to deployment—ensuring a smooth and efficient integration process.

• You will create high-quality documentation, including API references, integration guides, and tutorials.

• You will capture customer feedback and collaborate with Product and Engineering to inform our roadmap.

• You will identify and document common use cases, integration patterns, and troubleshooting steps to enable internal teams.

✨ About you ✨

• You have 5+ years of experience in a technical pre-sales, solutions engineering, or customer-facing technical role, ideally within a SaaS or API-first company.

• You have hands-on experience working with RESTful APIs and are proficient in tools such as Postman, Swagger/OpenAPI, and basic scripting or integration logic.

• You’ve created technical documentation, integration guides, or implementation playbooks, and can explain complex concepts clearly to both technical and non-technical audiences.

• You’re confident in running live demos and technical deep dives with stakeholders across engineering, product, and business functions.

• You can independently scope and propose integration solutions based on a client’s tech stack, requirements, and constraints.

• You have a track record of collaborating closely with engineering teams to relay customer feedback and influence the product roadmap.

• You manage multiple projects simultaneously and consistently deliver on time with a high level of attention to detail.

• You are fluent in English (written and spoken); fluency in other languages is a plus.

• Bonus: You have experience with computer vision, ML-based image generation, or media infrastructure (e.g., working with images, graphics, or content delivery pipelines).

✨ Hiring Process ✨

• Screening call with the Talent Manager

• Technical interview with the Hiring Manager

• Home technical assignment, and if we move forward, it will be followed by a review with the team

• Culture fit interview and meet the team!

• Reference check & Offer