Field Service Technician (Remote+Travel)

Job Description:

The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

Responsibilities include:

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers.

• Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements.

• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.

• Document services provided and parts used for invoicing purposes.

• Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment.

• Perform preventive maintenance service calls on customer equipment.

• Assist customer maintenance personnel with technical and procedural troubleshooting techniques.

• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.

What you know:

• Minimum 2 years of relevant experience, general knowledge of the following:

  • Separators or decanters.

  • PLCs or processors.

  • Mechanical, electrical or technology.

• Teamwork.

• Communication skills.

• Problem solving.

• Customer focus.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $28.00 to $35.00 hourly.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.