FACILITY OPERATIONS ICE TECH
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SCOTTSDALE, AZ, US
Company:
Coyotes Ice, LLC operates the Ice Den, providing excellent ice and facility management services for sports and events.
Summary:
The Ice Technician will maintain the ice rink and facility, ensuring a safe, clean, and efficient environment. Applicants should have a high school diploma or GED, customer service experience, and a desire to work as part of a team.
Requirements:
Hard Skills: Ice maintenance, Operating heavy machinery, Basic first aid and CPR
Credentials: High School Diploma, General Education Degree (GED)
Experience: Experience with general housekeeping/maintenance, Customer service experience
Job Description:
OVERVIEW: The Ice Technician (Ice Tech) directly contributes to keeping the Ice Den a place of excellence. From the overall appeal of the facility to the quality of the ice, they work their hardest to exceed the everyday standard. As a constant support for the whole facility, daily activities are geared toward directly upkeeping the ice, ice resurfacer, maintaining logs, and acting as a First Responder during events and in regard to general safety and security.
FLSA STATUS: Non-Exempt/Part-Time
Must be at least 18 years old for this role.
ESSENTIAL CONTRIBUTIONS:
- Give 110% effort towards Customer Service at all times; this includes maintaining the safest, cleanest, and operationally efficient facility to provide a great guest experience.
- Responsible for resurfacing the ice using the Zamboni; must properly train to operate heavy machinery. Mandatory logs to be completed in regards to Ice Cuts and affiliated equipment.
- Perform ice maintenance on a continuous basis and during time gaps: perform full rink edge, edge/shave corners, build ice depths depending on rink conditions; clean glass, player’s benches, penalty boxes, coaches board, and decals.
- Inspect on-ice equipment and repair as needed; this includes hockey nets/accessories, dividers, marsh pegs, etc. Notify Operations Manager if repairs needed are beyond your skillset.
- Enforce all rules, regulations, and policies of the Ice Den, both verbally and leading by example.
- Must wear facility radio at all times, using it responsibly and professionally to communicate with coworkers and other departments.
- Maintain high standards for overall facility cleanliness and appearance by surveying building, outside perimeters and locker rooms for trash, sweeping floors, and keeping lobby furniture in order.
- Specific tasks for maintenance include but are not limited to: taking trash to outdoor garbage, mopping floors, cleaning bathroom and affiliated amenities, cleaning locker rooms.
- Assist with tracking inventory and reporting shortages/needed replacements of operations equipment/supplies, as necessary, to Manager.
- Special and additional tasks as assigned by Manager/Director.