Experience Center Representative
Apply NowLocation:
Provo, UT, US
Company:
Nu Skin is a worldwide personal care and wellness company that helps people look and feel young thanks to a large range of premium, award-winning products.
Summary:
The Experience Center Representative provides support to customers by placing orders and answering inquiries about products. Candidates should have excellent communication skills and be able to work flexible hours.
Job Description:
About the Role:
Provide professional care to Distributors and Customers including placing orders, answering questions, or resolving issues. Provide education on our products and programs and deliver product demonstrations. Customer service is provided in a retail location.
What you'll do:
- Perform product demonstrations.
- Place orders.
- Answer customer inquiries regarding products, programs, and services; provide information about our products, programs, and services; upsell additional products using product promotions, sales aides, and knowledge of customer needs.
- Research and resolve customer inquiries and/or disputes.
- Research product usage to help customers understand how to pair products together.
- Complete assigned trainings and attend staff meetings.
- Complete other duties as assigned.
- Build relationship with local and frequent customers.
What you'll need:
- Ability to engage retail customers and educate them on the benefits of Nu Skin products
- Maintain superior professionalism defined by excellent communication and organizational skills
- Proven work ethic, personal integrity
- Keeps commitments and delivers under pressure
- Problem solving, decision making and discriminatory judgment skills
- Ability to speak English proficiently
- Work flexible hours, potential evenings up to 6:00pm MST and occasional Saturday’s
- Excellent interpersonal skills with strong ability to personalize and customize individual contacts
Our Benefits & Perks:
You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, short-term, and disability insurance; free access to health coaches, therapists, and an onsite fitness center; a health savings account & 401k with company match; an incentive bonus program; and access to our top-quality beauty & wellness products. You'll also be empowered to prioritize what's important to you through flexible work arrangements and a generous vacation policy. Thinking about expanding your family? We have generous maternity and paternity leave too.
Our Commitment:
We are proud to be an equal opportunity employer seeking diversity in qualified applicants for employment. At Nu Skin we strive to create an environment where success is independent of race, ethnicity, age, gender identity, gender expression, sexual orientation, religion, national origin, ancestry, genetic information, medical condition, disability, marital or veteran status, or any other legally protected status.
Applicants with disabilities who need assistance with the application process may be entitled to reasonable accommodation in accordance with applicable law. If you need assistance in completing an application or participating in an interview because of a disability, please contact our Talent Acquisition team at recruiting@nuskin.com
