Executive Administrator

Job Description:

Job Description

This position requires a passion for client/customer satisfaction as well as the desire to continually tackle new challenges. This position often requires the handling of sensitive information with professionalism and integrity. As part of our dynamic environment and team you will feel a strong sense of accomplishment as you develop your interpersonal and administrative skills as well as see your efforts contribute to meeting the needs of our clients. Our team-oriented approach will motivate you to do your best while also helping others.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Job Requirements

• Work directly with H&B North America leaders planning and executing on a variety of colleague and client events
• Manage meeting/event coordination and preparation
• Coordinate complex scheduling and travel arrangements
• Support administrative needs of leaders in partnership with other administrative staff
  • Expense Management: Supporting complex/ high volume expense data entry
  • Travel Management: Arranging complex travel as requested by the team, such as international travel support with visas or rebooking travel
• Participate in team meetings and support the capturing and completion of next steps and action items
• Self-regulate adherence to project timelines and defined workflows, including standards and practices for communication, responsiveness, quality, and timeliness
• Determines appropriate course of action, referral, or response, works closely and effectively with the team/ line manager to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Prioritize conflicting needs; handle matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures

Qualifications

Preferred Qualifications

Knowledge and experience

• 3+ years’ experience in a professional services environment
• Experience providing administrative support to multiple parties simultaneously
• Strong organizational skills, with proven experience prioritizing work and coordinating several projects at one time
• Excellent written and spoken communication skills
• Team player
• Some familiarity with the North America healthcare industry and/or employee healthcare & benefits policies and practices (including insurance regulations) preferred but not required

Technical skills

• Functional Skills Proficiency in Windows, including MS Word, Excel and PowerPoint.
• Organizational skills using Microsoft suite and other programs
• Proficiency in Calendar management/ Scheduling meetings/ calls as per stakeholders’ requirements in various time zones.
• Proficient in collecting expense reports and submitting them through the expense system.
• Coordinate with travel provider on various ticketing, visas, hotel, car booking, ensuring the same is updated on the stakeholder’s calendars.
• To action & monitor tasks delegated by the stakeholders to ensure they are achieved within agreed deadlines

Work expectations

• Strong ability to work within tight deadlines and to balance time and effort across multiple, simultaneous projects that may involve different procedures and project team members
• Very comfortable to work with various individuals from different seniority levels
• Provable strong abilities to self-manage and organize for work efficiency and effectiveness
• Work involves handling sensitive issues and confidential information requiring discretion on the employee's part.

Schedule 

• Able to work remotely, with own reliable internet connection and conducive space for work

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $74,000 - 82,000 USD per year. This role is also eligible for an overtime.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). 

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets