ER Patient Registration Representative
Apply NowLocation:
Placerville, CA, US
Company:
Marshall is a nonprofit community healthcare provider located in the heart of the Sierra Foothills, dedicated to improving community health.
Summary:
The ER Patient Registration Representative enters patient information and ensures a smooth admission process. Applicants need a high school diploma and relevant skills in customer service and data entry.
Requirements:
Hard Skills: Customer service skills, PC Windows skills, Word and Excel skills, Accurate data entry, 10-key skills, Communication skills
Credentials: High School Diploma or equivalent
Experience: Previous health care experience preferred
Job Description:
ER Patient Registration Representative
- time type
- Per Diem
- posted on
- Posted Yesterday
- job requisition id
- R5481
Department:
Patient Registration
Shift:
Variable (United States of America)
Employee Type:
Limited Term - Per Diem (Fixed Term)
Per Diem Type (if applicable):
Non-RN Per Diem 1
Minimum Pay Range:
$22.69 - $28.37
Job Description:
*** Limited Term up to 6 Months ***
The ER Patient Registration Representative accurately enters all our patients into Marshall Medical Center (MMC) for treatment, ensuring each patient is comfortable and safe, as they undergo the admission process. This position delivers a caring and professional first impression of MMC. This position collects complete and accurate demographic and financial information regarding a patient’s admission in order to facilitate patient service and reimbursement. This position must understand and adhere to an ever-changing myriad of federal and state regulations regarding patient consent, release of information (ROI), Health Insurance Portability and Accountability Act (HIPAA), Federal, State and Private Insurance reimbursement requirements. This position interacts with patients, physicians, nursing, ancillary members and support staff on a daily basis in the course of their work. This position covers switchboard duties when assigned. This position facilitates the communication of emergency situations with an overhead page, radio communication and/or electronic page. Maintains the fire alarm system for MMC whenever assigned to PBX duties.
POSITION QUALIFICATIONS
Education/Licensure/Certification:
-
Graduation from High School or equivalent required.
Knowledge:
-
Previous health care experience and medical terminology preferred.
-
Knowledge of Marshall Medical Centers’ Policies and Procedures and maintain compliance accordingly
Skills:
-
Excellent demonstrated customer service skills required.
-
Significant PC Windows, Word and Excel skills required.
-
Proven Accurate data entry and 10-key skills required.
-
Excellent communications skills required.
-
Proven ability to be an effective member of a work team.
-
Must be able to master the PBX duties when assigned, juggle several callers at once and respond to calls accurately, quickly and politely.
-
Must be able to respond quickly to emergency situations.