Enterprise Solutions Consultant

Job Description:

Description

CloudFactory, a global leader in combining people and technology to provide applied AI & workforce solutions for machine learning and business process optimization.

CloudFactory is on a mission to change how work gets done. We're using technology to make it super easy and affordable for startups, high-growth, and enterprise-level companies to automate and outsource routine back-office core data work and training datasets for machine learning & AI. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of daily tasks for innovators, including Microsoft, GoSpotCheck, Hummingbird Technologies, Bayer Crop Sciences, and Luminar. We exist to deliver on our mission to create meaningful work for one million talented people in developing nations so we can earn, learn, and serve our way to become leaders worth following.

As an Enterprise Solution Consultant, you will serve as an integral part of our global team with operations in the US, UK, Nepal, and Kenya. You’ll do the important job of supporting our sales and client success teams to win new business with the new logo and existing client accounts. You will work cross-functionally to translate client requirements into a complete solution proposal that accounts for all of the people, process, and technology elements necessary to successfully onboard and scale the new business relationship with our Enterprise clients. You’ll join in on customer-facing meetings, collaborate with internal stakeholders, and drive the development of client solutions with technical, process, and professional service expertise.

The right person for this role thrives while wearing multiple hats can think creatively and technically while communicating the business value to stakeholders. This is a “high impact” role where prioritization and putting the team before self are keys to success.

You’ll be rewarded with competitive compensation, recognition, personal development opportunities, excellent benefits, and the satisfaction of playing a direct role in creating meaningful work for talented people in developing countries.

This position is based in the US with the flexibility to work remotely (work from home).

Key Responsibilities:

Develop Winning Solution Proposals

Work closely with Sales Account Executives and leadership teams to refine solution proposals for external presentations, RFPs, and RFIs. Ensure alignment with cross-functional inputs and secure required approvals.

Serve as a Subject Matter Expert

Leverage deep expertise in CloudFactory’s people & AI powered technology and process-driven solutions to align with high-value client requirements, ensuring a perfect match between needs and capabilities.

Position CloudFactory as a Trusted Partner

Articulate CloudFactory’s solution capabilities and industry know-how effectively, positioning the company as a preferred partner for potential clients.

Technical Assessment and Integration

Evaluate the technical requirements of client engagements, including the use of proprietary, third-party, and client-provided software. Define configuration needs and ensure alignment with IT infrastructure and regulatory requirements.

Foster Cross-Functional Collaboration

Partner with Client Success and Delivery teams to apply best practices in developing and implementing solution proposals, ensuring seamless execution and client satisfaction.

Drive Successful Project Outcomes

Work with a variety of CloudFactory partners to achieve project objectives, maintaining a high standard of delivery and value creation.

Recommend Emerging Technologies

Identify and advocate for new internal capabilities, external technologies, or strategic partnerships that enhance CloudFactory’s ability to exceed client expectations.

Present Business-Driven Solutions

Clearly communicate the business impact of solution alternatives, ensuring that client proposals align with their strategic goals and deliver measurable value.