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$24–$30/hr

Disputes Analyst (Contract)

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Contract Remote 24d ago

Location:

US

Company:

Brigit is a holistic financial health company focused on creating transparent and equitable financial products for everyday Americans.

Summary:

The Disputes Analyst will research credit bureau disputes and respond to customers, ensuring discrepancies are resolved timely. An Associate’s Degree and relevant experience in banking or fintech are required for this role.

Requirements:

Credentials: Associate’s Degree or equivalent work experience

Experience: 1+ years in operations or banking, fintech, credit disputes, and/or fraud, Chargeback and Credit Investigations & Disputes experience preferred, Credit bureau e-OSCAR furnisher reporting experience preferred

Job Description:

Role overview

The Disputes Analyst tracks and researches credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved. They also investigate and respond to requests for point of authorizations arising from chargebacks, and ACH returns; produces monthly reporting to Brigit’s banking partner in a timely manner.

*Please note - this role will be a 3-6 month contract.

What you’ll be doing

  • Reviews sensitive consumer information (credit bureau data, personal identifiable information, customer account information).

  • Managing internal dispute processes end to end, including investigation, responding, and information verification

  • Maintains a clear knowledge of current policies and procedures, as well as all applicable federal laws and regulations, and best business practices

What you have

  • 1+ years in operations or banking, fintech, credit disputes, and/or fraud

  • Chargeback and Credit Investigations & Disputes experience preferred

  • Credit bureau e-OSCAR furnisher reporting experience preferred

  • Ability to use/learn current technology and software applications related to position

  • Attention to detail and strong analytical skills to review statements and reports accurately

  • Ability to prioritize tasks, manage time efficiently, and work independently in a fast-paced environment. Dedicated, self-directed and reliable

  • Knowledgeable of state and federal laws and agencies applicable to credit reporting, including the Fair Credit Reporting Act (FCRA) would be an asset and/or willingness to learn

Compensation

The anticipated fee for this position is $24 - $30 per hour. The actual fee offered depends on the qualifications of the individual applicant for the contract position.

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodations@hellobrigit.com.