Director of Marketing Operations

Job Description:

Tremendous is the fast, free, flexible way to send bulk payouts to people in over 200 countries. 10,000+ companies ranging from mom-and-pops to Google, MIT, and United Way have sent over $1 billion, saving 15 hours a month on average.

In both our product and our workplace, we’re intentional about making work more efficient, flexible, and fulfilling. Tremendous is a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life.

Our customers, who include marketers, UX researchers, HR teams and nonprofits, rave about how quick and easy it is to use Tremendous — check the ratings on G2. Yet there’s a lot of complexity under the hood, including over 2,000 redemption options and plenty of banking infrastructure. This duality makes working here a fun challenge.

Tremendous is profitable and growing without outside investors. Join us before the next offsite!

About the role

We’re looking for a Director of Marketing Operations to build the systems, processes, and insights that power a world-class, data-driven marketing engine. Reporting to the VP of Marketing, you’ll lead the Marketing Operations function and partner closely with Demand Generation, Product Marketing, Corporate Marketing, Sales Ops, and Finance to ensure our go-to-market motions scale efficiently. You will own the marketing tech stack, optimize critical processes and workflows, establish a weekly reporting cadence to ensure we hit our ambitious growth goals, and deliver actionable insights to troubleshoot pipeline issues.

This is the perfect role for a marketing-ops leader who loves turning data into decisions, thrives in a startup environment, and wants to leave their fingerprints on the operating model of a profitable, high-growth company.

You will

• Own the marketing tech stack - drive tool selection, implementation, and ongoing administration.

• Design and optimize end-to-end campaign workflows from lead capture through hand-off to Sales, ensuring every MQL is tracked, routed, and actioned with clear SLAs.

• Build and maintain KPI dashboards & reporting across channels, funnel stages, programs, and cohorts and identify opportunities to optimize our marketing investments to improve ROI

• Drive critical projects from strategy to implementation (e.g., lead-scoring models, attribution frameworks, optimizing the lead funnel, etc.)

• Drive budgeting & ROI analysis—connect marketing investment to revenue impact, recommend spend reallocations, and track CAC payback.

• Partner cross-functionally with Product, Data and Sales Operations teams to maintain data integrity and ensure single-source-of-truth reporting.

• Continuously evaluate new tools and processes that unlock scale, automation, or insights

You have

• 5+ years in Marketing Operations or Revenue/Growth Ops with heavy marketing focus for a fintech or SaaS company

• Deep experience with modern GTM stacks including HubSpot (or Marketo/Pardot), Salesforce, BI platforms (Looker, Tableau, Mode, or similar), enrichment, chat, and ABM tools.

• Proven track record of pipeline forecasting, attribution modeling, and ROI analysis that drives budget and resource decisions.

• Exceptional analytical skills—advanced Excel/Sheets, SQL or warehouse querying, and familiarity with statistical testing / experimentation methodologies.

• Hands-on builder mentality. You are comfortable designing workflows, writing automation logic, and QA-ing data as needed.

• Strong project-management chops; able to wrangle multiple stakeholders, deadlines, and competing priorities in a fast-moving environment.

• Clear and concise communicator who can translate complex analysis into actionable insights for marketers, execs, and sales reps alike.

• Startup grit. You iterate quickly, embrace ambiguity, and enjoy scaling systems from scrappy to sophisticated.

Why work with us

• We’re profitable with plenty more opportunity ahead, which is good news for your career growth.

• We offer competitive pay, equity and benefits. The base salary for this role is $180,000 - $220,000.

• We're a fully remote company. Work from wherever you want in the Americas.

• We’ve got smart people and a great culture. See our company handbook.

Compensation Range: $180K - $220K