Director of Franchise Accounts (Southeast US)

Job Description:

Director of Franchise Accounts (Southeast US)

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.

We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

*The ideal candidate for this role will reside in the Eastern (EST) portion of the US.

We’re Looking For:

We are seeking a Director of Franchise Accounts with experience in strategic market leadership and sales team management. You will be part of our dynamic Sales and account management team responsible for leading a team that drives Franchise dealer engagement and oversees the overall sales life cycle. You will lead a remote team, creating and executing market growth strategies, and supporting customer relationship management. In this role, you will have the opportunity to use your experience in leading regional sales teams, developing sales strategies & campaigns, and managing key performance indicators. The ideal candidate will have a combination of 5-7 years of proven sales and sales leadership success, with at least 3-5 years in a national or regional inside sales leadership role and a proven track record in achieving successful outcomes and supporting your team to exceed your stated collective goals.

You Are:

• A Leader. You are an exceptional communicator who serves and motivates your team, driving your team to achieve exceptional results by creating a clear common goal and providing the tools and resources to do so.
• Data-Driven. You leverage data to set goals, measure success, and guide your team's strategies and actions.
• Collaborative. You excel in working with internal partners to ensure unified efforts and successful outcomes.
• Accountable. You lead your team in driving high performance in customer acquisition and are committed to achieving set targets.
• Driven. You are focused on aligning your efforts with the company's goals, pushing yourself and your team towards continuous improvement.
• Agile. You are adaptable to changes within the industry and the organization, you guide your team through various challenges with ease and professionalism, and are a calming influence in the face of change.
• Strategic. You develop and implement sales strategies aligning with company-wide objectives.

You Will:

• Be a source of energy and motivation for your team, fostering a positive and inspiring work environment through your enthusiasm, encouragement, and leadership.
• Lead and support your team in handling inbound requests and conducting product demonstrations.
• Manage dealer communication and relationship building from initial contact to account registration.
• Lead a team of individuals who are partners to a field salesperson. These individuals will be traveling every other month to be in the field with their partner, solidifying relationships.
• Provide ongoing performance feedback and coaching to enhance team capabilities and product knowledge.
• Develop and execute comprehensive sales strategies to meet business targets and adapt to market changes.

Who You Will Work With:

Reporting to the Senior Director - Franchise Dealer Sales, this role will collaborate with the outside sales, enterprise, strategic accounts, sales support, and marketing team on a regular basis. You will also interact frequently with other sales leaders and product teams to drive innovation and market penetration.

Must Have’s:

• 5-7 years experience in sales, account management, sales support, etc.
• 3-5 years of relevant leadership experience, preferably in a national or regional role.
• Bachelor’s degree in Business Administration, Sales, or a related field.
• Demonstrated ability in sales leadership, business development, and strategic planning.
• Extensive experience with CRM tools, particularly Salesforce
• Excellent analytical skills to forecast market trends and team performance.

Nice to Have’s:

• Additional certifications in sales or management.
• Previous experience in tech-driven sales environments.
• Ability to cater to a diverse market.
• Knowledge of the automotive industry and SaaS platforms.

What We Offer:

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Annual Salary: $100,000.00 - $100,000.00

(Depending on experience, skill set, qualifications, and other relevant factors.)

Bonus Range

Target Bonus Range: $5,800.00 - $5,800.00