Diagnostic Sales Associate (California)

Job Description:

The Diagnostic Sales Associate (DSA) focuses on Business Development by generating leads for the Diagnostic Sales Managers (DSM), and through promotion of Antech’s products and services.  The  through the development of strong customer relationships. The DSA works closely with Field Marketing to execute marketing programs and add value to clients by promoting useful services.  The DSA performs sales calls to resolve client issues, close deals and generate revenue.

Essential Duties and Responsibilities

• Daily outbound calling to prospects on target account list to identify customer needs and schedule meetings for Diagnostic Sales Managers on the account team.
• Update and maintain client records.
• Work prospects through the sales process in a systematized, timely matter to support customer needs.
• Work closely with sales and marketing management to identify new account or product placement opportunities.
• Follow up on all incoming sales and marketing leads in an extreamly expedited manner (less than 24 hours) and qualify each prospect accurately, logging all activities and notes in the Salesforce CRM.
• Engage with the account by sharing appropriate product information and tracking progress of all leads.
• Identify and generate new client relationships through outbound calls and researching.
• Handle orders, support questions, and other inquiries as needed.
• Set up new accounts and understands the Antech sales process steps.
• Ability to hit lead and sales goals accurately and honestly.
• Communicates and collaborates across the sales and marketing team, including all sales roles, customer success, and customer support with a focus on team selling and winning.
• Conduct customer research and qualifies accounts prior the AM’s first in-person visit.
• Contact customers to confirm research findings and gain additional information.
• May be asked to participate in enterprise initiatives, special projects, and other duties as assigned.
• Dotted line reporting responsibility to the Insides Sales Manager.
• Navigates through ambiguous situations in a manner consistent with the Five Principles of Mars and uncompromising integrity.

Education and Experience

• 1+ years previous sales experience with a background in telephone, retail sales or customer service preferred.
• Preference for veterinary industry and/or diagnostics experience.

Knowledge, Skills and Abilities

• Ability to work collaboratively.
• Excellent oral and written communication skills.
• Excellent time management and organizational skills.
• Team player with the ability to work independently in a fast-paced environment.
• Highly focused with a strong desire to “hunt” and close new business.
• Strong phone sales skills, understanding of the sales process, and the ability to make high volume outbound calls to build a prospective client list Drive to achieve goals/targets.
• Proficiency with Microsoft Office Products including Word, Excel and PowerPoint.

Travel

Occasional Travel may be required, up to 20% of the time.

Working Conditions

The associate will primarily work in a typical office environment or a remote home office.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes.