Deal Desk - Sales Support Specialist

Job Description:

About DTIQ Technologies, Inc

DTiQ empowers businesses to transform operations and elevate performance with industry-leading Video Intelligence and business analytics solutions. Serving the QSR, retail, and convenience store sectors, we deliver actionable insights that drive efficiency, enhance security, and improve customer experiences. Join us as we redefine the future of operational intelligence.

Position Overview:

We are looking for an experienced Sales Operations Deal Desk Specialist to join our Sales Operations Team. Your objective is to create a smooth and frictionless sales process for our Sales and Marketing team through proper process enforcement and enhancement, technology efficiency, and data hygiene. Reporting to our Deal Desk Director, you will be part of a cohesive team focused on growing sales globally. Your focus will be on day-to-day sales and marketing tasks as well as ad hoc project work supporting Sales and other Commercial teams while functionally coordinating with the Finance, IT, and Operations teams. 

Team focused mentality:
 
As a candidate, you care about helping people succeed.  Your drive centers around helping the team/organization and the relationships you can create with them.  You are passionate about delivering high quality customer service to your customers, both the external customers and the internal sales and marketing organization. You are a roll up your sleeves and get it done individual. You enjoy cross-functional problem solving and are good at presenting your findings in a clear and structured way. You thrive in a fast-paced environment - you know that a deadline is a deadline, and you are focused on quality. You are outgoing, service-minded, and excel in a dynamic, global environment. 

Key Responsibilities:

• Partner with the sales teams and provide overall account management support and engagement 
• Analyze, improve, and report on marketing and sales processes 
• Responsible for supporting the Sales team with general sales operations activities 
• Drive the training, execution and operational excellence to support the core sales processes
• Provide administrative support of sales in coordination with operations, services, procurement and finance 
• Assist with process improvement messaging and management 
• Support sales communications and planning, including assisting with content and distribution 
• Coordinate with Sales Enablement and HR to ensure new hire training 
• Distribute sales and reporting metrics 
• Provide support for sales with contract management, quote building, and overall case management 
• Assist Account Managers/Executives/Sales Support with system process questions and issues 
• Other duties assigned as needed

Qualifications:

• Bachelor’s degree in business, finance computer science or engineering, and 5‐7 years of experience in a relevant sales operations, administration, or support function 
• Proficiency in Microsoft office with advanced level Excel skills and CRM software  
• Strong time management skills with the ability to effectively prioritize and meet deadlines
• Advanced conceptual, analytical, and problem‐solving abilities
• Solid experience with data manipulation using analytical tools (such as Power BI and Tableau)
• Experience leveraging collaboration technology ﴾e.g. SharePoint﴿ to deliver content, communication, and reporting
• Ability to deal with ambiguity and changing business environment

Why Join DTiQ?

• Growth Opportunity: Be part of a high-growth, innovative company leading the industry in video intelligence and analytics.
• Rewarding Compensation: Competitive base salary range of $50,000 to $65,000 DOE
• Top Clients: You will have the opportunity to work some of the top brands in the industry.
• Team Culture: Join a collaborative team dedicated to excellence, professional development, and achieving aggressive growth targets.
• Cutting-Edge Solutions: Leverage best-in-class technology to provide clients with actionable insights that drive success.

How to Apply:

If you’re a motivated sales professional passionate about technology and excited to work with a forward-thinking organization, we’d love to hear from you. Apply with your resume and cover letter at dtiq.com/careers.

DTiQ is an equal opportunity employer and committed to creating a diverse and inclusive work environment.