Customer Success Associate
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Full-time
Remote
4d ago
Location:
US
Company:
Securly provides comprehensive online safety solutions for schools to enhance student wellness and engagement.
Summary:
The applicant will support educational institutions in utilizing Securly products effectively. A background in customer service within the education sector is preferred.
Job Description:
About the Role
Securly is seeking a motivated and dynamic individual to join our customer success team. The ideal candidate will engage with educational institutions to understand their needs and provide tailored solutions ensuring optimal usage of Securly's products.
Responsibilities
- Develop strong relationships with school administrators and staff.
- Provide training and ongoing support to maximize product effectiveness.
- Analyze customer usage data to identify improvement opportunities.
Qualifications
- Experience in customer service, especially within the education sector.
- Strong problem-solving skills and attention to detail.
- Ability to present effectively and engage stakeholders.
Benefits
Join a company that values employee development and offers competitive salaries along with comprehensive benefits.
