Customer Service Specialist I - Part Time
Apply NowLocation:
Concord, CA, US
Company:
City of Concord is committed to enhancing the quality of life for its residents through creative programs and services.
Summary:
As a Customer Service Specialist I, the applicant will be the first point of contact for customers at the Concord Senior Center, handling inquiries and registrations. A high school education and one year of customer service experience are required for this position.
Requirements:
Experience: One year of customer service experience
Job Description:
***PART-TIME JOB OPPORTUNITY***
The City of Concord is seeking applicants for a part-time Customer Service Specialist I to support the Recreation Services Department. This position is open until filled and may close at any time. Salary is negotiable based on experience:
- Customer Service Specialist I: $17.65 - $19.67/hour with one year of customer service experience
Concord Senior Center
The Concord Senior Center is an amazing place for seniors to come together and enjoy activities, classes, programs and sports leagues. After hours, it operates as the ideal space for special events, such as holiday parties, weddings and business meetings. The Senior Center is located at 2727 Parkside Circle. This position is part time, limited service and applicants must be available to work between 8:30 a.m. - 4:30 p.m., Monday through Friday, approximately 10-16 hours per week.
What you will be doing:
This position works primarily at the Concord Senior Center, at 2727 Parkside Circle. Customer Service Specialists serve as the first point of contact for customers using the facilities, including greeting customers, registration for classes and events and responding to inquiries and complaints. They are also responsible for monitoring the use and care of facilities, to include room set-up and breakdown that involves moving chairs and folding tables, as well as light custodial duties. This position is part time, limited service and must be able to work either mornings, or mornings and afternoons, Monday through Friday. Hours and schedule may vary.
SELECTION PROCESS
- Submit a completed City of Concord application and the required supplemental question responses online at www.cityofconcord.org/jobs.
- All qualified applicants and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.
- Successful candidates will be provided a conditional offer of employment and must clear DOJ livescan.
