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$19.89–$28.84/hr

Customer Service Rep II

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Part-time On-site 11d ago

Location:

Warrenville, IL, US

Company:

Endeavor Health is a fully integrated healthcare delivery system serving over 4.2 million residents in northeast Illinois.

Summary:

The applicant will provide customer service tasks including handling calls, referrals, and managing patient communications. A high school diploma, call center experience, and Microsoft Office proficiency are required.

Requirements:

Hard Skills: Microsoft Office proficiency, Grammar and spelling skills, Organizational skills

Credentials: High School Diploma or GED

Experience: One year of call center experience

Job Description:

Position Highlights:

  • Position: Customer Service

  • Location: Warrenville, IIL

  • Part Time

  • Hours:  Every Mon & Tue 9:30a-6p, every other Thu 9:30a-6p, every other weekend 8a-4:30p

What you will need:

  • Education: 

    • High School Diploma or GED

  • Experience & Skills:

    • One year of call center experience

    • Proficiency with Microsoft Office applications

    • Good grammar and spelling skills to effectively talk to callers and communicate via e-mail, fax, and paging

    • Strong organizational skills

    • Aptitude for organization, people, and non-routine situations

What you will do:

Under general supervision and according to established policies and procedures, actively performs up to two of the Customer Service Specialist jobs, including the Operator skillset as priority, and then Physician Referral / Class Registration or Patient Call Attendant, depending on shift and location. Ensures adherence to department standards of excellence.

Benefits (full-time or part-time positions):

  • Premium pay such as shift, on call, holiday and more based on an employee's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

  • Career pathways to promote professional growth and development

  • Various Medical, Dental, Pet and Vision options

  • Tuition Reimbursement

  • Free Parking

  • Wellness Program Savings Plan

  • Health Savings Account Options

  • Retirement Options with Company Match

  • Paid Time Off and Holiday Pay

  • Community Involvement Opportunities