CS Healthcare Pharmacy Trainee - C02, IC
Apply NowLocation:
Louisville, KY, US
Company:
Chewy is a leading e-commerce retailer for pet products, dedicated to providing exceptional customer service and experience.
Summary:
This role involves providing excellent customer service to healthcare and pharmacy customers primarily through inbound and outbound communication. Applicants need to be registered Pharmacy Technicians in Kentucky and possess 1-2 years of customer service experience.
Requirements:
Hard Skills: Excellent communication skills, Attention to detail, Customer service, Multi-tasking, Proficiency with Microsoft Outlook
Credentials: Pharmacy Technician certification
Experience: 1-2 years working in a customer focused environment
Job Description:
CS Healthcare Pharmacy Trainee - C02, IC
CS Healthcare Pharmacy Representative
Job Posting Opened: 8/18/25
Application Deadline: 8/25/25 @ 5pm ET
Anticipated Start Date: 9/15/25
Training Schedule: The first 2 weeks of training are Monday-Friday, 9:00am-5:30pm (EST) with 1 week of classroom and 1 week nesting. On the 3rd week, representatives will enter production and start their default schedule that Sunday.
Schedule: 1st, 2nd, and 3rd shifts will be available based on business needs and the schedules might be 5x8, 4x10, or 4x9+4. Days off will most likely be split. Exact schedule details are typically assigned at the offer stage and are dependent on your current schedule and what options, if any, are available.
Location(s): SD2V, SDF2
Important Information:
- Preference will be given to current Vet Services team members in Kentucky.
- This is a work from home position. You will receive Chewy equipment that will be mailed to you. You are required to follow Chewy's work from home and technical requirements.
- Since this is a licensed position, applicants must be registered as a Pharmacy Technician in Kentucky.
Additional Information:
- There will be an interview for this role and performance metrics will be evaluated.
- By applying to the role, you confirmed you have read the job description to its entirety and are comfortable being on the phones and the fast paced nature of the role should you be offered a position.
- We will ensure you are eligible from an HR standpoint before reaching out with schedule options. If one of the schedules works for you, we may move forward with an offer.
Our Opportunity:
Chewy, the fastest growing e-commerce retail businesses in the market today, is seeking full-time motivated and confident CS Healthcare Pharmacy Representatives to join our amazing Customer Service team!
What You’ll Do:
- Engage directly with healthcare and pharmacy customers for a variety of topics.
- Research and problem-solve to determine appropriate solutions for the customer.
- Provide outstanding customer service with empathy and kindness.
- Help customers over the phone and document their accounts.
You’ll Need:
- 90 days+ tenure in your C-level.
- 1-2 years working in a customer focused environment.
- Excellent communication skills (written, verbal, and listening).
- High school education or equivalent.
- Ability to adapt to change and work overtime if needed.
