Corporate Communications Manager

Job Description:

The Corporate Communications Manager will be responsible for developing and executing PR efforts for key company initiatives, including but not limited to brand-focused messaging, thought leadership narratives, executive media and speaking opportunities, proactive storytelling, and more. This role requires a strategic thinker with a proven track record in managing highly-visible company comms efforts. The Corporate Communications Manager will collaborate with Marketing and other cross-functional teams and will confidently counsel and advise executives on company-wide strategic initiatives. This role will report to the Head of Corporate Communications.

The Zoom Corporate Communications Team is responsible for shaping and sharing Zoom’s story, managing media relations, and supporting internal and external communications to align with the company’s business goals. The team places a high value on teamwork, encouraging new ideas, and continuously improving communication initiatives to keep Zoom’s brand engagement impactful and aligned with business growth.

Responsibilities:

• Support the development of proactive corporate PR/media strategy to advance Zoom’s reputation among key audiences

• Build and execute comprehensive comms plans to support brand marketing initiatives

• Develop and execute a strategic thought leadership program (spanning speaking engagements, podcasts, media interviews, and social media content, among other tactics) to elevate key Zoom leaders

• Lead collaboration with internal partners to build and execute strategic communications aligned to company-wide initiatives

• Maintain awareness of current trends and news moments – serve as the team’s “news junkie” to help inform PR strategy and planning

• Manage agency partners in executing a steady drumbeat of feature coverage that elevates the Zoom brand

• Partner with EMEA and APAC PR leads for in-region initiatives as appropriate

• Manage corporate media inbound requests

• Identify opportunities to highlight Zoom

• Develop press releases and content as needed

• Support other PR initiatives as needed

What We’re Looking For:

• 7+ years experience in PR, a mix of agency and corporate in-house technology communications experience preferred

• Recent experience in tech, B2B, and/ or corporate PR, with an emphasis on brand

• Experience working with senior leaders on thought leadership initiatives

• Able to present clearly and effectively to executives

• Solution-oriented, critical thinker who is able to approach complicated situations strategically

• Demonstrates humility and has a collaborative mindset; works effectively in a team and is open to feedback, with a focus on the collective success of the organization

• Passion for media relations and storytelling

• Experience managing external PR agencies, or an agency background

• Comfortable working in a fast-paced environment

• Positive, collaborative, and team-oriented; thrives in building relationships and working cross-functionally

• Excellent writing, editing, and project management skills

• Strong eye for detail

• Strong media relationships (particularly with tech media) are preferred, but not required