Concierge

Job Description:

Job Description:

Overview

Hebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging. With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broad senior care community every day. And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be. At Hebrew SeniorLife, that’s uniquely possible. Because here we’re supported to always keep growing. And as we do, so does our collective impact.

Our benefits include:

• Excellent medical and dental benefits, available on your first day for positions over 24 hours/week
• A 403b retirement plan open to all employees, including per diems
• Generous paid time off
• On-site health and wellness programming
• Tuition reimbursement and scholarships
• An employee recognition program

Responsibilities

• Greet residents and guests
• Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously and efficiently
• Uses alarm panel to respond to residents assists/smoke alarms in emergency situations and communicates the situations to administration also communicates any unusual events, missing items, or alleged thefts
• Coordinates all emergency response efforts, including directing emergency vehicles to the SNF and EL, as well as the IL
• Provide Resident Information Forms. DNR information (from binders) and E-Clinical information (from computer) to paramedics and medical transport companies, as well as internal medical and emergency responders
• Uses two way radio to communicate with various nursing, maintenance and administration staff
• Uses computer for E-Clinical information and various administration duties received by residents and other staff
• Log keys in and out
• Account for residents using the daily census and flipper sheets
• Handle maintenance and housekeeping requests
• Log in packages and notify residents
• Update the daily resident census
• Keep front desk area clean and organized
• Apply postage and transmit fax messages for staff and residents
• Assist residents with proper procedure for sending out dry cleaning
• Anticipates and meets the needs of the residents
• Schedule resident IT appointments & submit monthly log to ED
• Reserve conference rooms using Microsoft Outlook and perform other clerical duties as assigned

Remote Type

On-site

Hebrew SeniorLife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.