Clinical Systems Analyst

Job Description:

Who We Are

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.

How We Work

Our Culture & Core Beliefs

• Earn Trust
• Building Relationships
• Creating Joy
• Doing Right
• Improving Every Day
• Moving Forward

Our Promise

• Purpose Driven Career
• Competitive Pay
• Best-In-Class Medical/Dental Coverage
• Free Mental Health & Life Coaching for Team Members and their Dependents
• Holiday Time Off with Pay
• Paid Community Service Day
• Paid Parental/Family Leave
• Paid Bereavement Leave
• Generous Paid Time Off (PTO)
• 401k Retirement Plan with Company Match
• And much more....

What You’ll Do

Position Summary

The Clinical Systems Analyst will work closely with clinical, operational, and technical teams to design, build, and maintain care flows in Awell and other digital platforms.

Responsibilities

• Design, configure, and deploy Awell care flows based on clinical and business needs
• Translate stakeholder requirements into workflow logic and system configuration
• Manage ongoing changes, bug fixes, and documentation of care flows
• Collaborate across departments to ensure successful rollout and adoption of digital workflows
• Provide training, technical support, and reporting to support workflow usability and impact
• Coordinate testing, QA, and deployment timelines with PMs and engineers
• Support vendor relationships and integration exploration with minimal engineering lift

What You’ll Bring

• 2+ years of experience working in clinical systems, care operations, or workflow configuration roles.
• Strong knowledge of project management principles (Agile preferred), healthcare technology, and tools like Monday.com, Azure DevOps, Awell, EMRs, and Jira/Confluence.
• Comfortable working cross-functionally to manage workflow lifecycles from discovery to deployment.

Education, Experience, Licensure, or Certification Requirements

• Bachelor’s degree in a relevant field such as Health Informatics, Public Health, Information Systems, or a clinical discipline.
• Advanced degree or certification in digital health, process improvement, or project management is a plus.

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.