Clinical Specialist - Cardiac Surgery - Western US

Job Description:

We are looking for a dynamic and passionate Training Education Consultant to add to our team. This is a high level, individual contributor that will provide technical, clinical, educational and field support to ensure safe adoption of Medtronic's Surgical Based Therapy (SBT) products and procedures in the US region. Works closely with customers, OR staff and field organization to drive procedural and practice success. Leads regional education and training activities in support of SBT new hire product training.

This role will serve as the customer and field technical resource for SBT. Provide expertise and leadership in the areas of physician training post Medtronic program attendance, residents/fellows and early career surgeon education, wet lab management and facilitation. Will also provide clinic and implant coverage post physician training for procedural and product support of new implanting.

This position reports to the West Area Manager, Cardiac Surgery

NOTE: This position will focus primarily in the US but will participate in global programs and conferences as needed such as Europe, Japan and Latin America.

Position Responsibilities:

Technical and Clinical Support

• Provides technical leadership regarding implantation of SBT products and procedures. Educates customers and OR staff on indications for use of SBT products.
• Develops and maintains comprehensive clinical and technical product knowledge.
• Assists and/or serves as consultant to customers as well as sales staff with troubleshooting and complex case challenges.
• May assist field and medical affairs in customer communication regarding device complaints and/or explants.

Customer Education Support

• Collaborates with sales personnel on appropriate targeting for customer attendance at physician training programs.
• Engages with customers prior to attendance at training event.
• Provides post-training follow up including procedural reviews, in-servicing and first case(s) support, especially post minimally invasive cardiac surgery (MICS) training.
• May be influential in key customer relationships.
• Provides clinic and implant coverage (approx. 10% of total time) when schedule allows.
• Participates in the proactive dissemination of peer-reviewed scientific and clinical information to customers as needed.

Product Training Support for Sales Personnel

• Supports new-hire training.
• Provides technical expertise for regional education and training activities.

Competitive Intelligence and Clinical Evidence

• Expert in competitive technology and therapies. Disseminates competitive information to regional teams. Delivers competitive training to sales staff.
• Stays current with regard to publications and clinical evidence. Effectively and regularly disseminates information and training to sales staff.

Resident/Early Career Surgeon Support

• Partners with sales to communicate and execute resident and early career surgeon initiatives.
• Maintains relationships with attending surgeons in academic programs as appropriate.
• Partners with CS DM's, and field to communicate and execute SH-SBT resident and early career surgeon initiatives.

Administrative Responsibilities

• Schedules travel arrangements to ensure multiple objectives are accomplished.
• Submits accurate and timely expense reports.
• Maintains hospital eligibility/access with various vendor credentialing services.

Communication

• Maintains a high level of communication with appropriate CS sales and leadership within assigned geography.
• Ensures a professional standard of written and verbal communication at all times.

NOTE: This role requires 75 - 80% travel across the Western half of the US

Must Have:

• Physician Assistant (PA) Degree with 5+ years of experience supporting cardiac surgery procedures in the OR (10+ years' experience with a Bachelor's) or (8+ years with a Master's).
• Experience with cardiac implantable devices.
• Experience with education and training techniques.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):185000-200000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Who We Are

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

What We Do

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

How We Are Different

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care