Clinical Revenue Application & Support Analyst

Job Description:

Supports and maintains applications to serve business needs, and participates in the full development lifecycle for team applications and projects. Solves technical or organizational problems utilizing applications, and knowledge in area(s) of specialization.

Job Duties

• Assists the business in determining the best technical solutions for issues/processes and how they can/should be integrated with other business and technical systems/processes.
• Develops detailed business work plans for analysis, testing system upgrades, modifications, and enhancements.
• Assists with the configuration, implementation and maintenance of the technical requirements for the current development, staging and production environments.
• Analyzes work processes, feasibility of small to medium project requests, and troubleshoots operational problems.
• Creates simple and effective specifications and related documentation as assigned or implicitly required.
• Evaluates, plans and executes thorough and complete test scenarios and plans.
• Assists in developing technology standards.
• Estimates resources required for task completion.
• Completes tasks by due dates or documents variances and alerts management.

Minimum Qualifications

• Bachelor’s Degree Information Sciences and Technology or Information Management related fields
• Preferred work experience will be considered in lieu of degree
• 2 years direct build experience on current EHR system version
• 1 year general application build, implementation and support experience
• Attention to detail and ability to analyze and solve problems and interpret data.
• Ability to work well in a team environment and to be self motivated and self disciplined.
• Knowledge of processes of assigned areas and applications.
• Effectively deals with multiple and changing priorities.
• Must be able to visit multiple business and education locations (Dependent on employment location)
• EPIC - EPIC Certification - State of Pennsylvania within 120 Days

Preferred Qualifications

• Healthcare Operations Experience

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.