Client Service Representative -Contract (Remote)

Job Description:

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We are looking for a Client Services Representative to join our dynamic team. In this role, you will support the Client Services team within regulatory communications. You will assist the team handling the day-to-day administrative operations of the client base, and will engage with clients directly on an as needed basis. This role requires a highly organized, dynamic, and responsive individual with strong customer focus.

This is a temporary contract position expected to last approximately 5-6 months. This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.

Responsibilities:

• Monitor and update daily reporting

• Manage daily/monthly SLA reviews

• Assist with email/phone inquiries from clients

• Partner with internal teams as needed

• Support the Client Services team with regulatory distributions

• Manage internal/external print requests

• Assist with monitoring and updates to internal reporting/trackers

Qualifications:

• Bachelors' degree preferred but not required

• 2-4 years of experience with Client Services administration

• High attention to detail

• Highly effective written and verbal communication skills

• Must be available to work during the hours of Monday – Friday, 8:00 – 5:00 Eastern Time

The pay range for this position is $24.00 - $28.00 per hour. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.