Client Platform Engineer

Job Description:

Join Our Journey at Engine

At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it.

Your Mission:
As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of:

• Device Management Platform Wizard:  Responsible for management systems such as Jamf and Intune, configurations for end user devices such as laptops, mobile devices and tablets, and building and maintaining a Configuration Management Database of all Engine end user assets.
• Software Catalog:  Maintains the Engine software catalog and licenses for 3rd party applications, ensuring detailed documentation exists, licenses are managed effectively within contractual obligations and building and maintaining the self-service catalog for end user devices.
• User Experience Czar:  Takes ownership over the end user experience for all devices.  A seamless login experience, robust and easy to use self service catalog and secure device standards are a top priority for this role.
• Incident and Request Fulfillment: Responsible for managing tickets according to target SLAs and KPIs, ensuring the best possible service for our business partners while maximizing uptime on systems.
• Documentation: Responsible for ensuring Engine’s Knowledge Base is current and relevant, providing expertly crafted self-service documentation and internal troubleshooting guides.

What You’ll Bring to Engine:
We’re looking for someone who’s ready to make an impact and grow alongside us:

• Experience: 3-5 years of experience in client platform management within an enterprise setting of 1000 users or more. Extensive knowledge of macOS and Windows operating systems, Jamf, Intune, Okta, and JIRA platforms. 
• Device Management Expert: Expert level knowledge with device management platforms such as Jamf and Intune including deep experience with integration to Okta for authentication and zero trust.
• Security Mindset: Experience with building configurations to support device hardening using CIS benchmarks.
• Proven Experience: Jamf 300 or higher certification required.  Jamf 170 or 370 security certification is a plus.
• Highly Analytical: You have a knack for troubleshooting and analyzing problems.  You also are highly organized, meticulously detailed and an excellent written and verbal communicator. 

Mindset: You’re ready to roll up your sleeves, collaborate, and deliver results that matter.

Cash compensation: The base salary for this role is starting at a $95,000 - $130,000 base. Final compensation packages are determined by various factors, including prior experience and expertise.

The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.

Ready to Build the Future of Work Travel?
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.

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