Side Hustles

Side Hustles For All

Salary Unstated

Claims Analyst - US REMOTE

Apply Now
Full-time Remote 16d ago

Location:

NASHVILLE, TN, US

Company:

DXC Technology helps global companies run their mission-critical systems while modernizing IT and ensuring security across multiple cloud environments.

Summary:

The Claims Analyst processes death claim transactions while ensuring customer service excellence and compliance with company guidelines. Applicants need a high school diploma and relevant life insurance claims experience.

Requirements:

Hard Skills: Claims processing experience, Working knowledge of life insurance products, Microsoft Office and MS Teams work experience

Credentials: High School Diploma

Experience: 2+ years of relevant life insurance death claims business experience, Claims processing experience

Job Description:

Job Description:

Essential Job Functions:

  • Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies
  • Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day
  • Responsible for the accurate handling and timely execution of any policy worked
  • Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by MetLife guidelines
  • Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
  • Perform other related duties as assigned or required daily
  • Must provide an elite customer service experience via letters or phone calls made internally or externally
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

Mandatory Qualifications:

  • High School Diploma completed
  • 2+ years of relevant life insurance death claims business experience
  • Claims processing experience
  • Working knowledge of life insurance products and applicable policies, procedures, and guidelines
  • Microsoft Office and MS Teams work experience
  • Great typing and documenting skills
  • Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers
  • Inbound/outbound customer service experience and communication skills are required
  • Great ability to multitask between client´s applications and DXC systems

Preferred Qualifications

  • Bachelor’s Degree is preferred
  • FINRA Series 6 is preferred
  • Insurance call center experience is highly preferred (this position is not a call center)

Work Environment:

  • Remote – Laptop, Docking Station, Monitors, Headset will be provided
  • Schedule: Monday – Friday 7:30am to 4pm EST would be preferred
  • This position is fully remote within the United States only
  • All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future