Business Office Associate - Part Time
Apply NowLocation:
Ellicott City, MD, US
Company:
CarMax is the nation’s largest retailer of used cars, known for its honest and transparent customer experience.
Summary:
The Business Office Associate will handle administrative tasks to support store operations while guiding customers through necessary paperwork. Applicants need customer service experience and must thrive in a fast-paced environment.
Requirements:
Experience: Customer service experience
Job Description:
Provide an iconic customer experience
Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.
What you will do – Essential responsibilities
- Complete administrative tasks to support all store departments
- Provide customer service by greeting customers and guiding them through paperwork
- Communicate effectively with customers and business partners
- Maintain coverage at information desk and answer multi-line phone system
Learn and succeed as part of a team
This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.
Qualifications and requirements
- Customer service experience
- Thrive in a fast-paced office environment
- Good listening skills and a strong customer focus
- Strong written and verbal communication skills
- Basic computer skills, including word processing and spreadsheets
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
