Business Intelligence Analyst - Remote

Job Description:

The ideal Business Intelligence Analyst candidate possesses a high level of integrity and business acumen; is passionate, curious, and hands-on; understands how accurate, concise, and timely representations of data are essential to company success; and is enthusiastic about analysis and the role it plays in guiding and supporting decision-making. They will quickly establish and maintain constructive relationships with key stakeholders. This requires a flexible partner who relates well to people, at all levels, inside and outside the organization. They must be able to quickly build consensus and effective relationships guided by diplomacy, collaboration, honesty, emotional intelligence, and vision for great company culture.

The successful Business Intelligence Analyst candidate can navigate through a fast-paced environment and thrive in a highly collaborative and transparent structure. They have experience juggling multiple projects and working to shifting deadlines, ensuring timely delivery with accuracy and sound logical discipline. It is imperative to exemplify flexibility in support of multiple stakeholders in parallel.

• Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on operations and revenue cycle data to identify areas of opportunity.

• Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions.

• Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., SQL, Power BI, R, etc.)

• Identify opportunities for business optimization through use of financial and operational data to influence short- and long-term strategy.

• Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs.

• Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs.

• Ability to collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways.

• Enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business.

Education and Experience requirements:

• Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience.

• 3-5 years in business/reporting analyst role focused on Healthcare Operations and/or Revenue Cycle Management required.

• Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve.

• Strong proficiency in quantitative analysis using Excel, SQL, or other query languages required.

• Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery.

• Proficiency with Microsoft Office Suite.

• Excellent verbal and written communication skills, with ability to present findings to senior management.

• Superior problem-solving and logic processing skills to identify business growth opportunities.

This role operates Monday through Friday. The position is remote but will require coming into the corporate office quarterly (Greenville, SC). This role will work on eastern time work hours.

• Have a daily impact on patient's lives.

• Excellent training if you are new to this field.

• Community events that promote belonging and education.

• Medical, Dental, and Vision Insurance

• PTO

• Variety of 401K options including a match program with no vesture period

• Annual Continuing Education Allowance (in related field)

• Life Insurance

• Short/Long Term Disability

• Paid maternity/paternity leave

• Mental Health Day

• Calm subscription for all employees